Napoli Hotels

"Food was bad and overcooked Servers on floor scarce "

"There was no hot water for a shower. I was unable to shower while there and the breakfast was not impressive. The sausage was dry and hard and not a great variety of items. "

"One of the front desk ladies weren’t that friendly. But was overall a good experience"

"Good location but not clean and staff was not helpful."

"Check in was quick. Room keys worked great. Very clean room and bathroom. Pillows were fluffy and comfortable. Mattress was firm and also comfortable. Microwave, refrigerator, and Keurig in the room was great to have! Dove products in the bathroom was also a lovely surprise. The Breakfast was one of the best I’ve had. Sausage was tasty and not cheap tasting. Orange juice in sealed cartons for easy transport if you like to eat in your room. Elevator next to lobby. Check out was also very quick. Overall impressed. Would come again!"

"Clean, spacious room. Needed a room for one night. Worked perfectly. Staff was incredibly friendly and helpful."

"The room was clean, and the property is beautiful. If you’re not going for skiing, the only great thing about this place is the pool & hot tub. The beds were so uncomfortable. The tv barely worked - the remote was not functional, we couldn’t switch channels easily, and the channel we wanted to watch had a very poor signal. The shower was terrible. The water came out of the head with such force that we couldn’t stand directly under it. The tub drained very slowly. The shower curtain was so thin that there was a ton of water on the floor when we got out. "

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!! "

"Slopes were abundant. Need to improve the signange bigger and better point of direction. "