Luxury Hotels in Naperville, Chicago

"The staff was wonderful! We needed to book a room unexpectedly because our flight experienced multiple delays. The desk clerk was very welcoming and friendly and it was great to be treated kindly after an exhausting day at the airport. Our room was clean and comfortable. The property could use some updates (loose handles on the faucets and some leaked and the carpet appeared to be worn) but overall it was fine. The breakfast was fantastic with a great variety of food and everything was delicious. "

"Embassy suites is usually one of my go to hotels. However this one needs some refresh especially for the beds which were lumpy, had a sink hyarea and overall none supportive. Additionally the phone didn't work to call front desk or room service etc...we were just there for 1 night and this was discovered late . Lastly would prefer in room dining options that had more than pasta or salad options. A basic burger or chicken strips were lacking.... traveling with dairy allergy really limits pizza options."

"I think you took advantage of people needing a place to stay when their flight was cancelled. The price was very inflated but we had very little choice about where we could stay. "

"Clean room safe area"

"You get what you pay for."

"Nice to find a clean hotel that’s affordable! The breakfast was decent, the staff is friendly, and although the building is not perfect, you can tell it receives regular maintenance and some good old fashioned elbow grease"

"Needs renovation "

"Great"

"Our room was clean and the bed was very comfortable. I will note that we were supposed to be in a 425 square foot room with a decent sized bathroom but the room we were given was no larger that 200 square feet. "