Nala Sopara Hotels

"Awesome experience "

"Staff behaviour was excellent and very accommodating. Thank you."

"The stay was comfortable and safe. The room was clean, well maintained, and the ambience inside the hotel was good. The entrance area and the lift could be improved, as they did not reflect the quality of the rooms. Overall, the stay was pleasant, and I would recommend this hotel, including for women travelers. "

"Staff and excellent bed!!"

"The hotel may look new and clean, but that’s where the good part ends. The service here is absolutely terrible. The staff has no clue what they’re doing — every simple request needed 3–5 reminder calls, all day long. No professionalism, no interest, and zero courtesy. Food service is a joke. Minimum 2 hours for any meal, and even then they manage to deliver the wrong items. Overall, a very disappointing stay. The hotel desperately needs proper staff training. Until then, I absolutely would not recommend this place."

"This is a lovely new hotel in Dahisar. Really clean and great Indian breakfast. The staff were accommodating and we really enjoyed our stay. "

"The rooms, staff and food are superlative. The staff was incredibly courteous and the buffet breakfast and dinner were simply scrumptious. Such hospitality is really hard to come by. Well done team Royal Hometel Suites! Thank you for your service."

"Excellent food. Good service."

" I am writing to express my disappointment regarding the behavior of your restaurant manager, Vishal. As a VIP Expedia Platinum Member staying for 7 days at your hotel, I had an unpleasant experience that significantly affected my stay. Mr. Vishal was abusive in his tone, not just toward me but also his own staff. His lack of professionalism and courtesy was shocking. Since the incident, I avoided breakfast for most of my stay. This morning, I gave it another chance but found him seated on his phone, not welcoming guests, nor asking for room numbers—a clear disregard for guest service. I strongly urge the management to take appropriate action, as such behavior is unacceptable in a hospitality setting and reflects poorly on the Seagate brand. Sincerely Manpreet"