"Impeccable service and hospitality, from the top to the bottom. Wonderful staff. The moment I arrived, I was greeted by the security, and they were so kind, friendly and professional. It set the tone for my entire trip to Kenya. This hotel is very well managed. The food at their restaurant is delicious, and the executive chef is very active with the guests inside and outside of the restaurant.
10 out of 10. I will definitely return "
"I had a wonderful stay at Kempinski, and this being my third visit this year says it all.
Irene at the front desk was welcoming and efficient, Frantz, Alvin, and Moses from guest support were consistently attentive, and Ruth at the Balcony Bar delivered excellent service.
The strong leadership of GM Hakiki is clearly reflected in the team. Exceptional service throughout — I’ll definitely be back."