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Nishitetsu Hotel Croom Nagoya

3.0 star property
Hotel with a 24-hour front desk, near Nagoya Castle

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Photo gallery for Nishitetsu Hotel Croom Nagoya

Relax in a stylish lounge area with a sofa and armchairs around a central coffee table, offering views of the surrounding trees and street.
Relax in comfort with a large bed, sofa, and flat-screen TV in this cozy retreat.
Relax in our welcoming lobby with comfortable seating and a large map to help you navigate the area.
Enjoy a convenient breakfast with a variety of options at the central serving station.
Experience the sleek entrance of Nishitetsu Hotel Croon, marked by a prominent sign and large glass windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

Relax in a clean and functional room with a comfortable bed, flat-screen TV, and desk workspace.

Double Room, Non Smoking (Rain shower without bath tub)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
Bidet
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Relax in comfort with a large bed, sofa, and flat-screen TV in this cozy retreat.

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

Two comfortable beds with crisp linens, a desk, flat-screen TV, and a cozy seating area.

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (with bath tub)

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Double Room, Non Smoking (with bath tub)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003

What's nearby

  • Chubu Electric MIRAI TOWER - 3 min walk - 0.3 km
  • Oasis 21 - 4 min walk - 0.4 km
  • Osu Shopping District - 15 min walk - 1.3 km
  • Nagoya Castle - 18 min walk - 1.6 km
  • Nagoya Station Tourist Information Center - 4 min drive - 3.3 km

Getting around

  • Hisaya-odori Station - 3 min walk
  • Sakaemachi Station - 8 min walk
  • Chubu Centrair Intl. Airport (NGO) - 55 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪そばいち - ‬2 min walk
  • ‪じろうや - ‬3 min walk
  • ‪コスモス70 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Nagoya

Hotel near Osu Shopping District
Close to Nagoya Castle, Nishitetsu Hotel Croom Nagoya provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, an elevator, and a vending machine
  • A front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 242 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Frequently asked questions

Is Nishitetsu Hotel Croom Nagoya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Nishitetsu Hotel Croom Nagoya?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Nishitetsu Hotel Croom Nagoya?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Nishitetsu Hotel Croom Nagoya?

Check-out is at 11 AM.

Where is Nishitetsu Hotel Croom Nagoya located?

Located in Nagoya City Centre, this hotel is within 1 mi (2 km) of Hisaya Odori Park, Osu Shopping District, and Nagoya Castle. Hisaya-oodori Park and Chubu Electric MIRAI TOWER are also within 5 minutes. Hisaya-odori Station is only a 3-minute walk and Sakae Station is 8 minutes.

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Nishitetsu Hotel Croom Nagoya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1005 reviews
Rating 8 - Good. 295 out of 1005 reviews
Rating 6 - Okay. 53 out of 1005 reviews
Rating 4 - Poor. 8 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kent

Yeah we had bugs in the room. Liked the place, good location, nice hotel,the bugs were a turn-off. Otherwise a good location,
Stayed 2 nights in Jul 2025

8/10 Good

Kwokshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location.
Stayed 2 nights in May 2025

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and warm service Excellent food and location. This is the first time I stay, and today is the day of leaving, now I am longing for the second chance of accommodation here! Thank you for all staffs' effort in maintaining the hotel well!
Stayed 4 nights in Jun 2025

10/10 Excellent

Damien Kin Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with very friendly and helpful staff.
Stayed 4 nights in Apr 2025

8/10 Good

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, easy transportation and next to a very lively area, tons of dining/shopping options. Room is tiny. Plenty of washer/dryer in the laundry room. The building is right by the street, but we didn’t hear any noise at night. Smart TV in the room is a nice touch, we were able to watch Harry Potter on Netflix, which is not available in the U.S.
Stayed 4 nights in May 2025

8/10 Good

Jack

Liked: Staff & service, property conditions & facilities
Room size small
Stayed 3 nights in May 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nagoya is not a touristic city and the staff has no information about restaurants, a map with interesting places to go. I suggest also to have the address in Japanese characters for the taxi.
Stayed 1 night in May 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, hotel is very convenient and clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendly staff and the clean hotel and rooms. The breakfast buffet offered a good selection of Japanese and Western food. The location is close by the subway and a popular restaurant/shopping district. This was my first time using a public bath, and I found the experience relaxing. The hotel offers 1 large hot water pool indoors and 2 smaller pools outside. The locker room area offers free water and other amenities to make the experience comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wing Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

LAI YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean
Stayed 1 night in Oct 2024

10/10 Excellent

Ka Ling Sarah Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, this hotel never fails to meet my expectations. In particular, it is very guest-friendly by agreeing to store my luggage for me till I return to the hotel from a few days' trip to the neighbourhood of Nagoya. Such readiness to help really matters a lot, and can make my side trips much more comfortable. Would highly recommend this hotel to anyone visiting Nagoya comfortable. very conv
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly service and extremely clean housekeeping service. Thank you for the great service
Stayed 3 nights in Dec 2024

6/10 Okay

Tanmay

Liked: Staff & service
Disliked: Cleanliness
Location was convenient, thats it. The bathroom was dirty n there were hairs in bathrub. Average hotel for average price.
Stayed 2 nights in Feb 2025

8/10 Good

WING LUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is comparative reasonable and everything is great, unfortunately dont have kids yukata
Stayed 3 nights in Feb 2025

6/10 Okay

So ching

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean! The room is small than l think! The reception is not welcome for the guests! We don’t feel comfortable and they have no smile at all 😅
Stayed 2 nights in Apr 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never disappointed Nishitetsu hotels
Stayed 2 nights in Oct 2024

10/10 Excellent

Lin Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and hotel is very clean
Stayed 4 nights in May 2024

10/10 Excellent

Cathrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel - clean and comfortable. Near a train station. Breakfast- not so many protein options
Stayed 1 night in Sep 2024

10/10 Excellent

Yan-Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy, incredibly comfortable and easy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diarmuid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time I've stayed there. Always come back here for my holidays from Australia. Beautiful bath. Highlight
Stayed 7 nights in Aug 2024

10/10 Excellent

SING-HAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

8/10 Good

Mei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient
Stayed 1 night in Jun 2024

8/10 Good

Norihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean but slightly narrow room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Oct 2024