6/10 Okay
Diletta
Nov 9, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Booked this place because due to some other big event all other hotels/capsules were already full 2 months in advance, now I understand why this wasn't. Will not stay again unless it's an emergency.
I paid around 6000 yen (price of a business hotel in Nagoya under normal circumstances).
Pros:
- toilets and showers were clean (however the shower room part and the bottom of the shower have a bit of mold)
- staff was ok (I speak Japanese )
- common room with free tea/coffee/space to eat
- 99% of female guests were very considerate (I was on the women only floor)
- wi-fi works
Cons:
- extra fees for everything despite the price (towels, slippers, pajama, most amenities). Been to a bunch of capsules all over Japan and never had to pay for ALL these things
- non existent security for your luggage. All left in a common area everyone can access during the day and you also have to pay extra to lock it with the flimsiest of locks. All other places I've been to had some form of lockers. Very tiny safe in your capsule, you gotta pay a deposit for a bigger safe.
-no locker for shoes, anyone can take them
- luggage space for everyone is like 2 meters per 2 and since there is also absolutely no space to open your luggage where the capsules are, you have to line up and wait to do anything with your luggage.
-two toilets/showers for 20+ people
- very very noisy even with earplugs till 23 PM and from 5 AM.
-my dust allergies flares up. No windows and poor air circulation.
Diletta
Stayed 1 night in Nov 2025