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Phoenix Hotel

Property class: 3.5

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You can look forward to free continental breakfast, an indoor public bath (no minerals), and laundry facilities at Phoenix Hotel. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. For some rest and relaxation, visit the sauna. The on-site restaurant, Mimi's Restaurant & Bar, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Chalet LUXURY, 1 Living Room With 2 Bedrooms

A modern two-story house with large windows, a balcony, and a stone facade.

Chalet LUXURY, 1 Living Room With 2 Bedrooms

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Cottage Double Room

A modern living room with a sofa, coffee table, and dining area with chairs. A staircase leads to another level.

Cottage Double Room

  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

View all photos for Cottage Double Room

A modern wooden cabin with large windows, a dining area, and a fireplace.

Cottage Double Room

  • Sleeps 10
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Single Room

A hotel room with a bed, a television, a small refrigerator, and a sliding door closet.

Superior Single Room

  • Sleeps 1
  • 1 Twin Futon
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a wooden ceiling, a window with a view, a small table, and a door.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Twin Room (Triple Room)

A hotel room with two beds, a wooden ceiling, a window with a view, a small table, and a door.

Deluxe Twin Room (Triple Room)

  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Room (Western-Japanese Room)

A traditional Japanese-style bedroom with a bed, a desk, and a TV.

Room (Western-Japanese Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Hokujo, a neighborhood in Hakuba, Phoenix Hotel is near a train station and in the mountains. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take in the nearby slopes with snowboarding and skiing lessons, or check out other outdoor activities such as snow tubing and snowshoeing. Visit our Hakuba travel guide
Map
4690-2 Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 km
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    7 min walk - 0.7 km
  • Hakuba Mini Train Park
    6 min walk - 0.5 km
  • Happo-one Adam Gondola
    11 min walk - 0.9 km
  • Happo One Sakka Ski Lift
    16 min walk - 1.4 km

Getting around

  • Hakuba Station
    6 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    90 min drive

Restaurants

  • CHAVATY HAKUBA
    5 min drive
  • THE CITY BAKERY
    10 min drive
  • Pilar Cafe/Restaurant
    18 min drive
  • カフェテリア黒菱
    17 min drive
  • Starbucks
    3 min drive

About this property

Phoenix Hotel

  • Hotel near Hakuba Happo-One Ski Area
  • Take advantage of free continental breakfast, an indoor public bath (no minerals), and laundry facilities at Phoenix Hotel. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. For some rest and relaxation, visit the sauna. The on-site restaurant, Mimi's Restaurant & Bar, offers breakfast, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A free bus station shuttle, multilingual staff, and a vending machine
    • Smoke-free premises, a front-desk safe, and games
  • Room features
  • All guestrooms at Phoenix Hotel offer comforts such as bathrobes, in addition to amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Toilets with electronic bidets, free toiletries, and hair dryers
    • Wardrobes/closets, refrigerators, and cribs/infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free ski shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mimi's Restaurant & Bar

Things to do

  • Bicycle tours
  • Books
  • Games
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Spa

  • Public indoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Heating
  • Laundry detergent
  • Phone
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 10 and December 20.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 4500 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: JPY 10000 per night
  • Crib (infant bed) fee: JPY 4500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Hot springs access available from 8:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Phoenix Hotel?

Check-in begins at 4 PM.

What time is check-out at Phoenix Hotel?

Check-out is at 10 AM.

Where is Phoenix Hotel located?

Located near the slopes, this Hokujo hotel is in the mountains, within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area, and close to winter sports such as skiing lessons and snow tubing. Happo-one Adam Gondola and Happo One Sakka Ski Lift are also within 15 minutes.

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