Verified
10/10 Excellent
Julia-Lin
Mar 5, 2020
Liked: Staff & service, property conditions & facilities
Julia-Lin
Stayed 3 nights in Jan 2020
Montblanc Hakuba Familia
2.5 star property
After a day on the slopes, this mountain retreat offers the perfect place to warm up with a meal or simply rest tired muscles
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Photo gallery for Montblanc Hakuba Familia
Hakuba Goryu Ski Resort offers ski-in/ski-out access near Montblanc Hakuba Familia. Enjoy a continental breakfast, relax in the indoor public bath, dine at the restaurant, and store gear safely. In-room WiFi keeps you connected.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
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Montblanc Hakuba Familia Vacation Home
Hakuba
Montblanc Hakuba Familia Vacation Home
Hakuba
- Kitchen
- Parking included
- Free WiFi
- Restaurant
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 9:30 AM
Special check-in instructions
The property charges 10 percent for credit card payments
The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
- Credit card charges are subject to a surcharge of 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Frequently asked questions
Is Montblanc Hakuba Familia pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Montblanc Hakuba Familia?
Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Montblanc Hakuba Familia?
Check-out is at 9:30 AM.
Where is Montblanc Hakuba Familia located?
Conveniently located near the ski slopes, this hotel in Hakuba is within 3 mi (5 km) of Hakuba Goryu Ski Resort, Hakuba Sanosaka Ski Resort, and Hakuba Green Sports Park. Chokoku-ji Temple and Himekawa Headwaters Nature Exploration Park are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
9.0
Location
9.2
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 4 out of 10 reviews
10 - Excellent
4
Rating 8 - Good. 5 out of 10 reviews
8 - Good
5
Rating 6 - Okay. 1 out of 10 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 10 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Verified traveler
Jan 12, 2020
Liked: Staff & service
Outstanding customer service! Thank you Essy and Yasako for helping us with transport, lift tickets and ski hire. Breakfast was delicious and huge.
Verified traveler
Stayed 5 nights in Dec 2019
Verified
8/10 Good
Verified traveler
Jan 10, 2020
Liked: Staff & service
Disliked: Room comfort
The owner was really helpful in shuttling us to and from stations but this was definitely not a ski in ski out
Verified traveler
Stayed 3 nights in Jan 2020
Verified
6/10 Okay
Verified traveler
Jan 5, 2020
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
可もなく不可もなく
冷蔵庫や電気ポットがあって便利でした。エアコンが静音機能つきだったのもよかったです。
たまたま学生さんと思しきグループと一緒でずいぶん遅く まで賑やかにされていました。おそらくホテルの方にも聞こえていたはずなので、少なくとも深夜0時以降は注意していただきたかったです。（客としてはどうしても言いにくいです。)
部屋の鍵に不具合があったので、それは早急に直した方がいいと思いました。
Verified traveler
Stayed 1 night in Dec 2019
Verified
8/10 Good
蔡
Jan 13, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間普通~不過就單純滑雪只求溫暖乾淨到的話，挺不錯!
蔡
Stayed 7 nights in Jan 2019
Verified
10/10 Excellent
Verified traveler
Mar 23, 2020
Liked: Staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 2 nights in Mar 2020
Verified
8/10 Good
Verified traveler
Feb 27, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Feb 2020
Verified
10/10 Excellent
KEIICHIRO
Feb 24, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KEIICHIRO
Stayed 1 night in Feb 2020
Verified
8/10 Good
Verified traveler
Jan 27, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 2 nights in Jan 2020
Verified
10/10 Excellent
Charles
Dec 31, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charles
Stayed 2 nights in Dec 2018