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Hotel New Bernina

2.0 star property
Skiers find the perfect rhythm at this slope-side retreat: mornings on fresh powder, afternoons warming up with hearty meals, and gearing up for tomorrow

Choose dates to view prices

Hotel New Bernina places travelers steps from Tsugaike Ski Resort's slopes. Guests can rent equipment at the hotel, avoiding the hassle of transporting gear. After a day on the slopes, enjoy satisfying meals at the restaurant to fuel the next day's adventures.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Laundry
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 3 PM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel New Bernina pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per stay.

What time is check-in at Hotel New Bernina?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hotel New Bernina?

Check-out is at 9:30 AM.

Where is Hotel New Bernina located?

Conveniently located near the ski slopes, this Otari hotel is within 1 mi (2 km) of Tsugaike Ski Resort, Saera ski resort Oze, and Hakuba Norikura Onsen Ski Resort. Hakuba Koruchina Ski Area and Hakuba Iwatake Ski Resort are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

9.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 3 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the hotel and being able to ski straight on to the ski fields. As a family if 5 being able to share one large room was great for the budget and the staff were always accommodating of our requests. Would definitely come back.
Stayed 6 nights in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

ゲレンデ直結の便利なホテルです

玄関は車道に面しており、スキーロッカーはゲレンデに面しているので大変便利です。 駐車場は少し離れていますが、荷物の積み下ろしはホテルの前で出来るので、特に困りませんでした。 スタッフも新設に対応してくれました。 施設が古いですが、特に問題はありませんでした。ただ、部屋の掃除はもう少ししっかりしていただけるとありがたいです。机の上に埃が模様のようにたまっていました。
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

YU-SHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還算乾淨， 服務人員很不錯，都能提供協助 餐點非常的用心 可惜棉被有點蹣味 飯店ski/in out有點困難，後門的雪有點危險，一不小心就跌入坑裡 但整體覺得很棒
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
トイレが各部屋にあったら嬉しかったと思います。従業員の方々は優しくて感じがいいです。ゲレンデの真横は楽でいいです
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Tommy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2019