Verified
10/10 Excellent
Verified traveler
Feb 13, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Feb 2021
KITABIWAKO HOTEL Grazie
3.5 star property
A peaceful retreat near Lake Biwa where travelers can enjoy local Japanese cuisine and spa treatments while surrounded by garden views
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Photo gallery for KITABIWAKO HOTEL Grazie
KITABIWAKO HOTEL Grazie, steps from Keiunkan Garden, offers a quiet escape with a coffee shop, library, and lush grounds. Relax in the 展望テルメ大浴場 spa, enjoy authentic dishes at 日本料理「竹生島」 restaurant, and stay connected with free in-room WiFi.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property will serve full breakfast instead of buffet breakfast until further notice.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Frequently asked questions
Is KITABIWAKO HOTEL Grazie pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at KITABIWAKO HOTEL Grazie?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at KITABIWAKO HOTEL Grazie?
Check-out is at 11:00 AM.
Where is KITABIWAKO HOTEL Grazie located?
Situated in Nagahama, this spa hotel is within a 10-minute walk of Keiunkan Garden and Lake Biwa. Kaiyodo Figure Museum and Kurokabe Square are also within 1 mi (2 km). Nagahama Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.0
Amenities
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 5 out of 12 reviews
10 - Excellent
5
Rating 8 - Good. 5 out of 12 reviews
8 - Good
5
Rating 6 - Okay. 2 out of 12 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 12 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Verified traveler
Sep 27, 2020
Liked: Cleanliness, staff & service, room comfort
竹生島観光に便利
駅から思ったほど遠くなく、湖畔の景色も良く目の前に竹生島観光船のりばもあり便 利だった
Verified traveler
Stayed 1 night in Sep 2020
Verified
10/10 Excellent
Takahiro
Aug 23, 2020
Liked: Cleanliness, staff & service, property conditions & facilities
対応も素敵で雨の中自分のジャケットをかけてくれました。
Takahiro
Stayed 1 night in Aug 2020
Verified
8/10 Good
Takekosan
Aug 11, 2020
Liked: Staff & service, property conditions & facilities
建物は古いけれど、部屋が広く、窓も開閉でき居心地良かったです。本来はブッフェ形式の朝食は人数制限のうえ、和定食形式でしたが美味しかった。最上階にこじんまりした大浴場があり、気持ち良かった。
Takekosan
Stayed 1 night in Aug 2020
Verified
10/10 Excellent
Verified traveler
Aug 8, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
眺めもよく心地よく過ごせました
Verified traveler
Stayed 1 night in Aug 2020
Verified
10/10 Excellent
Verified traveler
Feb 1, 2020
Liked: Cleanliness, staff & service, property conditions & facilities
風景優美，櫃檯親切細心，樓頂溫泉很舒服
Verified traveler
Stayed 1 night in Jan 2020
Verified
6/10 Okay
Verified traveler
Mar 1, 2021
Liked: Staff & service
Verified traveler
Stayed 1 night in Feb 2021
Verified
8/10 Good
Naoyuki
Jul 30, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naoyuki
Stayed 1 night in Jul 2020
Verified
10/10 Excellent
Yutaka
Jul 26, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yutaka
Stayed 1 night in Jul 2020
Verified
8/10 Good
Verified traveler
Jun 10, 2020
Liked: Staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 1 night in Jun 2020
Verified
6/10 Okay
Verified traveler
Mar 26, 2020
Liked: Cleanliness
Verified traveler
Stayed 1 night in Mar 2020
Verified
8/10 Good
Verified traveler
Jan 31, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Jan 2020