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"Staff very helpful. Understood transit guest. Made me comfortable. "

"It's the little things that count with Taj. Had the opportunity to stay at the Taj Lands End for a week. Its my favorite hotel to get away and refresh. An amazing location walking distance to the Bandstand with lots of character. Shah Rukh and Rekha's house is also walking distance and gets lots of traffic especially SRK's 'MANNAT' house. The hotel staff is exceptional and it shows from the moment you enter the hotel. You're treated with class and respect throughout. I hardly get to remember peoples names but exceptional and over the top service gets top praise always. We booked the Club level to participate in the evening and daytime fun snacks. From Tushar at the Reception area, accommodating us to the most amazing room to Deepak our room attendant who made sure every ammenity was restocked to the T. Hats off to Deepak for attention to detail. He is my go to Room Attendant at the Taj Lands End. Ask for him and take care of him. good guy! The breakfast is exceptional... Everything is available if its not already laid out in the buffet area. Opens at 7 am. Great way to start your day... The seating area that overlooks the Bandstand at the higher level is nice if you don't mind the walk back and forth to the buffet. FYI - if you want Kulche let them know a day in advance. Puri is always available. Masala Chai is amazing. One suggestion would be to make the SAUNA and SPA area larger, like a entire whole level larger. Make that the GO TO feature. Thanks! "

"This is my 3rd stay at the Trident. They really know how to look after guests. Everything felt like clockwork!"

"Good breakfast. "

"Wonderful service with a wonderful view (if you choose the sea view rooms). Restaurants are all superb with special recognition to the japanese, chinese and indian restaurants. A tour around the hotel is must in order to appreciate the grandeur and history of this iconic institution. Totally recommended"

"Great location, excellent staff & service @ Ness , inventive cocktails! Amazing to see the sunset from the hotel over Marine drive. We had a very early check out 01.00 , missed there amazing breakfast, would have appreciated a complementary airport shuttle, also since it was our 3rd stay at a Trident hotel this year."

"The staff were amazing from check in to departure. All our requests were fulfilled without any delays, the care and generosity towards my daughter was superb"

"Absolutely amazing, hotel is modern, clean and second to none. Well worth a visit. and the staff are 110%."

"clean room, staff, amenities, AND Breakfast and room service was excellent."