Fairmont Le Montreux Palace

Choose dates to view prices

Luxury
5.0 star property
9.4

Exceptional

Lakeside splendor in Montreux

Panoramic lake views stretch to snow-capped mountains, creating a breathtaking backdrop for this Belle Époque retreat. Two pools refresh after exploring Montreux or enjoying the spa. Evenings unfold with Mediterranean cuisine before retreating to spacious rooms with attentive staff.

The current price is P38,493
P41,388 total
includes taxes & fees
Oct 11 - Oct 12

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 Double Bed, Lake View (Bellevue)

A modern hotel room with a large bed, a grey sofa, a small table, and a floor lamp.

Suite, 1 Double Bed, Lake View (Bellevue)

  • Lake view
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Panorama Suite, 1 King Bed with Sofa bed, Private Rooftop Terrace, Lake View

A hotel room with a bed, bedside table, lamp, chair, desk, mirror, and framed pictures on the wall.

Panorama Suite, 1 King Bed with Sofa bed, Private Rooftop Terrace, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Penthouse Suite, 1 King Bed, Private Rooftop Terrace, Lake View

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Penthouse Suite, 1 King Bed, Private Rooftop Terrace, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed, Kitchen, Lake View, Spacious living & dining area

A spacious living room with a large chandelier, a sofa set, a television, and a view of mountains through the window.

Presidential Suite, 1 King Bed, Kitchen, Lake View, Spacious living & dining area

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Lake View (Quincy Jones)

A hotel room with a large bed, bedside tables, a desk, and a chair. There is a door leading to another room and a hallway.

Suite, 1 King Bed, Lake View (Quincy Jones)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Lake View

A hotel room with a large bed, a nightstand, a chair, a small table, and a view of the sea through a balcony.

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(8 reviews)
  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Signature Suite, 1 Double Bed, Lake View

A hotel room with a four-poster bed, a sitting area with a cushioned bench, a desk with a chair, and a large mirror above the desk.

Signature Suite, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Fairmont, Room, 1 Queen Bed, City View

A hotel room with a large bed, two bedside tables with lamps, a chair, a wardrobe, and two framed abstract artworks on the wall.

Fairmont, Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Signature Room, 1 King Bed, Lake View

A spacious bedroom with a large bed, a bedside table with a lamp, a nightstand, and a view of the outdoors through a window.

Signature Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Twin Beds, Lake View

A hotel room with two beds, a sitting area with a chair, a small table, and a large mirror.

Deluxe Twin Room, 2 Twin Beds, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Fairmont, Room, 1 King Bed, City View

A hotel room with a large bed, two bedside tables with lamps, a chair, a wardrobe, and two framed abstract artworks on the wall.

Fairmont, Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Fairmont, Twin Room, 2 Twin Beds, Lake View

A hotel room with two beds, a sitting area with a chair, a small table with a vase of flowers, and a view of the outdoors through a window.

Fairmont, Twin Room, 2 Twin Beds, Lake View

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Fairmont, Room, 1 Queen Bed, Lake View

A hotel room with a large bed, a desk with a chair, a nightstand with a lamp, and a window with a view of the sea.

Fairmont, Room, 1 Queen Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, 1 Double Bed, Lake View

A hotel room with a large bed, a chair, a desk with a lamp, a mirror, and a dining area with a table and chairs.

Junior Suite, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Lake View

A hotel room with a large bed, two armchairs, a small table with chess, a nightstand with lamps, and a wardrobe with shelves.

Superior Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

You may also like

Ad
A breakfast table with various foods and drinks, overlooking a lake and mountains.

Mona Montreux

Montreux City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,009 reviews
The price is P13,381
P14,945 total
includes taxes & fees
Oct 11 - Oct 12
Mona Montreux
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Montreux City Centre, a neighborhood in Montreux, Fairmont Le Montreux Palace is near a train station and on the waterfront. Freddie Mercury Statue and Chateau de Chillon are notable landmarks, and some of the area's activities can be experienced at Lavaux Vineyard Terraces and Tobogganing Park. Montreux Casino and Montreux Christmas Market are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Montreux travel guide
Map
Avenue Claude-Nobs 2, Montreux, VD, 1820

What's nearby

  • A modern glass building, a sculpture, and a park with trees and a pathway.
    Montreux Convention Center
    2 min walk - 0.2 km
  • A lit deer sculpture by a lake with mountains in the background.
    Montreux Christmas Market
    12 min walk - 1.1 km
  • A lake with a statue, people on a dock, and a boat in the distance.
    Freddie Mercury Statue
    12 min walk - 1.1 km
  • A calm lake with a boat, surrounded by mountains and trees.
    Montreux Casino
    14 min walk - 1.2 km
  • Montreux Palace Gardens
    1 min walk - 0.0 km

Getting around

  • Montreux (ZJP-Montreux Train Station)
    6 min walk
  • Geneva International Airport (GVA)
    64 min drive

Restaurants

  • Safran Restaurant
    4 min walk
  • Le Métropole
    7 min walk
  • Mayfair
    8 min walk
  • Terrasse du Petit Palais
    3 min walk
  • Sleepy Bear
    7 min walk

About this property

Fairmont Le Montreux Palace

  • Luxury family-friendly hotel near Montreux Christmas Market
  • Located close to Freddie Mercury Statue and Montreux Casino, Fairmont Le Montreux Palace provides a terrace, shopping on site, and mini golf. Treat yourself to hydrotherapy, a body wrap, or thalassotherapy at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Fitness classes and Pilates classes are offered at the health club; Fairmont Le Montreux Palace also has 3 coffee shops/cafes, a garden, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
  • Other perks include:
    • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
    • Limo/town car service, buffet breakfast (surcharge), and bike rentals
    • Valet parking (surcharge), an electric car charging station, and express check-out
    • Express check-in, supervised childcare (surcharge), and coffee/tea in the lobby
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 236 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like iPads and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Childcare services and free infant beds
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with designer toiletries and bidets
    • Flat-screen TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

Similar properties

A terrace with outdoor seating, umbrellas, and a view of mountains.
Grand Hotel Suisse Majestic, Autograph Collection
Montreux City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
The price is P17,583
P19,307 total
includes taxes & fees
Nov 1 - Nov 2
Grand Hotel Suisse Majestic, Autograph Collection
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (CHF 42 per day)
  • Valet parking on site (CHF 48 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 45 per person
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Funky Claudes Bar
  • La Palmeraie
  • Montreux Jazz Cafe
  • MP'S Bar & Grill
  • Terrasse du Petit Palais

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 21,528 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Belle Époque architecture
  • Built in 1906
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 8.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 45 per person
  • Airport shuttle fee: CHF 400 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 400 (one-way)
  • Self parking fee: CHF 42 per day
  • Valet parking fee: CHF 48 per day (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Fairmont Le Montreux Palace have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Fairmont Le Montreux Palace?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Fairmont Le Montreux Palace on Oct 11, 2026 start from P38,493, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Le Montreux Palace pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CHF 30 per pet, per night.

How much is parking?

Self parking is available for CHF 42 per day. Valet parking is available for CHF 48 per day.

What time is check-in at Fairmont Le Montreux Palace?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Fairmont Le Montreux Palace?

Check-out is at noon.

Does Fairmont Le Montreux Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 400 per vehicle applies.

Where is Fairmont Le Montreux Palace located?

This family-friendly Montreux hotel is located on the waterfront, within a 15-minute walk of Montreux Christmas Market, Freddie Mercury Statue, and Montreux Casino. Chateau de Chillon and Chaplin’s World are also within 6 mi (10 km). Montreux (ZJP-Montreux Train Station) is 6 minutes by foot and Montreux Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Fairmont Le Montreux Palace Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 530 out of 684 reviews
Rating 8 - Good. 107 out of 684 reviews
Rating 6 - Okay. 24 out of 684 reviews
Rating 4 - Poor. 12 out of 684 reviews
Rating 2 - Terrible. 11 out of 684 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a grand and luxurious hotel. It is beautiful, classy, great view, and in an excellent location. This is a world class hotel
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property just steps from Lake Geneva. The room and hotel were beautiful and grand. The breakfast that was included had great variety and made for a stress free morning. Especially since you can sit on the terrace overlooking Lake Geneva. The staff were all very friendly and helpful. The spa, gym, pools are modern and quite large. It's really nice the property has both an indoor and outdoor pools. Overall I would highly recommend this property.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just got back from our stay at the Fairmont .. we would like to thank the staff for the hospitality and we highly recommend this hotel to everyone who is travelling to Geneva Thank you
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel; the renovated rooms are tastefully decorated.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overriding memory of this hotel is the friendly smiling staff. All of them, reception, bell boys, concierge, housekeeper and breakfast staff were exceptional. The hotel itself is beautiful and has been recently refurbished. I didn’t make it to the spa but friends say it was very nice. The location is also very good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All good., very friendly personal at the reception and amazing views..
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel near the lake. The buffet breakfast was incredible. The staff was helpful and nice.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Sunset and Ammentities
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotel experiences i havre ever had . Beatiful view and room kind staff great spa felt so at home
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The hotel was stunning and our lake view room was wonderful. Outstanding breakfast and SPA facilities. Great location opposite Lake Geneva and very close to the train station and Montreux centre.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a 5 star hotel in one of the most beautiful cities in Switzerland. The staff were amazing and spoke excellent English.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good staff
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff are friendly and the terrace is magy
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with amazing views. Staff and service 5* would have liked to of stayed longer.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was some of the most friendly people we met in Switzerland. The entire facilty was immaculate, and we felt very welcome. We will definitely stay here next time we are in Montreux.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Fairmont. The rooms were spacious, clean, and offered stunning views. The staff truly stood out—they were incredibly kind, caring, and attentive throughout our stay. Everything about the hotel felt well-maintained and professional. It was a smooth and enjoyable experience from start to finish. Would definitely recommend it to anyone looking for a comfortable and memorable stay.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, with a nice view and excellent housekeeping service. We were also lucky to have such good weather during our stay. I heard the building was just renovated last year—it now has a modern-classic design that I really love! The only drawback was the service, as I had to repeat the same request twice before it was taken care of
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Staff was great, however — our bed broke the first night and we had to relocate rooms at 11pm. There wasn’t much of a concern.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant. Great service. Great beds. Couldn’t be more wonderful
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have ever stayed at.The staff are outstanding. Polite, helpful with excellent English but prepared to humour my attempts at speaking French. The room was wonderful with an incredible view across the lake to the mountains. The breakfast buffet was amazing, especially the eggs Benedict cooked to order. The spa was good too. I could not recommend more
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, I wish we could stay longer.

Absolutely loved staying at this hotel! We had a beautiful view of the garden and the lake. Super spacious room, very clean and filled with all the amenities including a large bathtub. The hotel facilities specially 2x swimming pools were gorgeous and exceptional. Be sure to use the saunas and steam rooms. You can also take advantage of quiet reading room that no kida allowed. Breakfast was just fantastic, delicious and full of options both western and eastern. Highly recommend this hotel and hope to visit again soon.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to the Christmas market and things to see and do. We walked everywhere. I loved this hotel. The staff were amazing and the rooms were comfortable. Older property, which is what Fairmont is and the architecture is beautiful. Christmas decorations everywhere which made is very festive. Public train to anywhere but specifically Zermatt and Geneva airport was very close but take a cab on your way out and there is a large hill (which we found fine) but if you don't want to lug your suitcase behind you up a hill... Definitely recommend this hotel.
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
Loved the stay except for day 1 as I had to put a hold on my activities as bathroom wasn’t functioning (no hot water for shower) and wasn’t fixed until late night (was initially told it will take an hour). There was hair on hair dryer in the bathroom so cleaning could be better. But great professional staff, would visit again just for them!
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was special!
Stayed 2 nights in Sep 2026