Montecarelli Hotels

"The staff was very friendly and tge property was very well maintained and clean."

"Lovely Breakfast. We used the external outdoor heated pool and indoor hot Tub- was nice to relax after our Hike."

"Wonderful staff. We had a room with an extra bed for our daughter and it was in a loft. A great use of space. "

"My first impression of the hotel is very good with the display of the hotel ground level. However I found the service is vey limited: the clean up is not through and they did not refill coffee pods for 2 nights. Then I had to phone the service which is always busy. I had to drag myself out of bad to the reception in order to get coffee! Then, I got a knock on the door to clean the room so I tried to leave to give them some time to do it. Even though I spent three hours outside and came back to the untouched room. So I spoke with the cleaning person on the corridor and was told to go to reception for the arrangement! I almost found this feels like staying in a hostel with the hotel price!"

"It would receive a higher review if our room facing the street wasn’t so noise. But, it’s a good place to stay, with a walkable distance to train station and main tourist attractions."

"Great experience "

"Clean and spacious room. Restaurant had good options and caffe was open early to grab a coffe and pastry before our day. "

"The property itself is very dated and could use some renovations. It looks like an old hospital or dorm room from the 1970’s with variegated floor colors. Paint on walls could use a fresh coat of paint. Showers are leaking onto floor and some lights not working. The cost of the room charge is too high for the condition of the property. The cleanliness of rooms was excellent and the staff were very helpful and friendly. "

"The hotel is located two minutes from tram stop 1 which can take you close into the city centre and about 10 minutes walking from tram stop 2 which could take you directly to the airport. My room was clean and very spacious with plenty of storage space, lots of hangers & a very clean & modern bathroom. There’s a safe and a mini fridge with two complementary bottles of water. There’s also a kettle to make coffee/tea but flimsy paper cups not reusable/ceramic mugs. The bed is relatively comfortable, although I personally found the sheets, a little too rough and scratchy. The only downside was the room temperature. Florence was 25 Celsius and the heating was on in every room. I did ask on my 2nd night for the heating to be turned off, but then it became stuffy as there’s no other ventilation, so I had to leave the window open all night. Which also means you hear the constant outside traffic. Breakfast was decent, just eggs, cereal, yogurt and lots of cakes and pastries. I did find all the staff very friendly and helpful especially at reception and in the breakfast section."