Hotels near Mission Basilica San Diego de Alcala

"Great experience. The indoor pool was the best thing"

"The room was very clean as were the linens on the bed. Other than that, I should have asked for a refund. The bathroom was unfinished, missing tiles and baseboards. The door handle was a bedroom doorknob placed high up on the door. The toilet was dirty when we came in. There was no hot water in the shower which we reported first thing. We were told we had to let it run for 10 minutes first. The water was luke warm at best. We couldn't take showers. Second day we were told that maintenance would fix the hot water problem, that never happened. I've never come across front desk employees that were less helpful or more rude than the ones working at this Ramada Inn. They had the WORST attitudes, I was appalled. They did nothing to help or resolve our issues. Shame on them. I asked to speak to the manager and the gal wouldn't give me her name. She finally pointed to the wall where the managers name was although I've called twice, it seems as though she is never there. At night, we didn't feel safe due to the homeless digging through the trash bins in the parking lot. The hotel offers complementary breakfast, it was minimal. The coffee maker was "out of service". We were so disappointed with this hotel and their choice of staff members. We will never stay here again."

"It was a great stay, the right price, and it felt very safe and central to the best areas"

"Clean rooms good staff hot water good parking but bottom floor noises "

"Very accommodating and what a lovely place!!"

"Nice variety breakfast- amazing choices. Clean room, well appointed. Staff is very friendly and accommodating. Second time staying here, will be back without a doubt. "

"Brilliant food and JC made every morning better!"

"We had a wonderful stay at this property for a dance competition weekend. Everyone on staff was amazing, friendly, and helpful. The property was clean and beautiful. We would definitely stay here again. "

"This is an older property that was tastefully renovated a number of years ago. Rooms are well maintained, upscale and very clean - and very comfortable. The staff go out of their way to be helpful. We are impressed and will utilize for visiting guests and for business travel."