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"Very pleasant rooms, relaxing spa with a view of the lake, nice view of Mt. Fuji from the top floor, and an amazing kaiseki dinner and morning breakfast."

"Breakfast was excellent. 2 locations for breakfast. One area had Japanese food. The other western food. Lots of seating space and attentive staff. Rooms are clean. Hotel has great amenities. Free shuttle to/from Kawaguchiko Sta. Lockers to store luggage. Free cold/hot water, ice, coffee/tea available in dining areas. 4 laundry/dryers. Vending machines. Microwave in dining area. 5-min walk to views of Mt. Fuji. 10-min walk to grocery stores. "

"Wonderful view and friendly staff, free admission ticket to the park nearby."

"The room, the staff, the condition of the hotel, the facilities (wine lounge, the garden) and the entertainment are very good. I would suggest checking-in the hotel on time so having sufficient time to enjoy the stay in Fujisan Onsen Hotel Kaneyamaen."

"Unfortunately, most of the amenities offered in room were not available. The room had a great view of Mt. Fuji but the booking was for 3 people and we had one small bed. The only amenities was the public onsen- which we did not need. We checked out within an hour of check in to another hotel. "

"The staff were beautiful. So helpful and attentive. The room was wonderful. Love the tatami mats."

"The room was nice. The hotel has a great view as described and is so relaxing. The staff was so friendly and helpful. The only thing is it is in a bit of a food desert. The town is overcrowded and the hotel itself has very little food especially if the restaurant is booked. Highly recommend bringing food with you here. "

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"A truly serene oasis. My family of four loved staying here. The accommodations and service are wonderful and the setting is gorgeous. "