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"We loved coming back to the hotel after a hot humid day. It felt like a spa and the staff were super friendly and helpful."

"I didn't like that the elevators and escalator were turned off after a certain time!"

"I really enjoyed my stay here. Although i did not pay for a sea view the view was decent, the bed big with multiple pillows, staff was good, and the buffet breakfast is excellent. I already booked a return visit later this year!"

"Great location and wonder service."

"Great experience. Clean"

"Very clean and good breakfast. There are not too many restaurants around the hotel. "

"The staff had zero inviting mode. No smile, no sign of happiness. The whole place felt like a routine operation, didn't feel any warmth. Pool was not usable. No other places nearby, so you are bound to have their pricey meal option. And that too, needs to be reserved and time bound. At night the whole place lit up with many LEDs though, kids of other guests ran around. Amenities were just OK. The rooms were clean, but many things are old and worn out in the room. Honestly, it felt like staying in a business hotel in city, not a relaxing resort type."

"This was one of my favorite hostel experiences ever. Makoto, Ana, and Karen are the nicest staff ever, we extended out stay multiple days because we met other amazing people staying at this hostel and became very familiar with Kamakura. Kamakura should be a multi-day trip and you should definitely stay at Iza Kamakura House if you want a really comfortable and laid back place to stay. "

"The room was very specious and had comfortable couch but customer service was not good. They were not friendly and lack of warmness. Also I was disappointed that There was no grocery stores around the hotel. No souvenir shop. "