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"The staff were very friendly and the hotel is nice and central. The bed was exceptionally comfortable. The only slight criticism was that there must have been a slight gap in the window as there was a slight whistling noise from the window."

"Nice hotel. Friendly and helpful staff. "

"We arrived early and we were kindly allowed use of the spa, pools, sauna and steam room. Service is second to none. We would have liked to have eaten at Sean Rankin’s restaurant but, unfortunately there was a wedding being held there. Our meal in Fletchers was very good. Our (cosy) room was on the top floor but next to the lift, which was fortunate. Everything was spotless and the bed was extremely comfortable. Very efficient room service. "

"I made a last minute booking, and was most grateful for a clean and comfortable room for one night after a change to my original plans. Many thanks. "

"Lovely deluxe room with balcony and views over the grounds and river Tees, at a very reasonable price. The bar seemed short-staffed, leading to having to wait a while for service sometimes (not a reflection on the staff themselves, who were helpful and efficient)."

"As always great hotel"

"Was allowed yo check in early then we could get on with our day.The room was lovely and very clean. The breakfast hamper was amazing everything in it was fresh and well presented."

"We had an amazing stay here . Lovely room and amenities in our room. Booked a table to eat here too. Excellent service , lovely food. Superb breakfast with great service too. "

"Excellent "