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Aparthotel

Collections by ULIV Polanco

4.5 star property

Choose dates to view prices

UTOPIC Polanco by ULIV is in the heart of a vibrant Mexico City district. Guests relax on the rooftop terrace after gym workouts, while business travelers enjoy high-speed WiFi, a business center, and coworking spaces. Attentive staff offers insider tips to explore.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Spa
  • Gym
The current price is P6,552
P7,829 total
includes taxes & fees
May 24 - May 25

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Secured valet parking fee: MXN 170 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Collections by ULIV Polanco pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 800 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Collections by ULIV Polanco?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Collections by ULIV Polanco on May 24, 2026 start from P6,552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for MXN 170 per day. Limited spots are available.

What time is check-in at Collections by ULIV Polanco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Collections by ULIV Polanco?

Check-out is at 11:00 AM.

Where is Collections by ULIV Polanco located?

Located in Miguel Hidalgo, this luxury aparthotel is within a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Chapultepec Station is 16 minutes by foot and Polanco Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.6

Property conditions & facilities
Rating 10 - Excellent. 620 out of 897 reviews
Rating 8 - Good. 167 out of 897 reviews
Rating 6 - Okay. 46 out of 897 reviews
Rating 4 - Poor. 29 out of 897 reviews
Rating 2 - Terrible. 35 out of 897 reviews

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, check-in, communication, listing accuracy
Really nice and great for a family. Great location and restaurants and stores close by.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Farideh

Liked: Cleanliness, check-in, communication, listing accuracy
The location is great. Very safe area.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and amazing views!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
Good location near park. Well maintained building
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Daniel

Liked: Cleanliness, check-in
Disliked: Communication
Great amenities. Service was not that great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Camilo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service from all the staff team! The room was super modern and comfy and the location was perfect!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location and very nice room
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay. Area was safe to walk around, and hotel was near tourist attractions.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, communication
Beautiful clean property in convenient location. The staff was also exceptional, front desk and cleaning personnel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Celeste

The room was so comfortable, and the sheets were so clean and soft, and they had really big duvets on the bed
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, check-in, communication, listing accuracy
This is a nice place not far from Polanco area and Reforma with a short walk. Its very comfortable everything is great. Its just the road outside being so noisy and poluted. It does go quiet in the small hours but the rest of the time its a pain.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really awesome stay. The staff is friendly and the property is amazing. Very well located.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Accommodating and helpful staff. Would come again!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hector

Everything exceeded our expectations: great service, location, security, clean, Thank you.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mauro

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms were clean and well layed out. The bed had taken some getting adjusting too (bit hard). There was construction noise close to the hotel and you could hear it. The AC was a bit weird to use at first, but it cooled up the room. Friendly staff, eager to help.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

leonardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent property, staff super friendly and accommodating highly recommend
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Annette R

Liked: Cleanliness, amenities, communication
Great location! Great customer service, very clean building and rooms. It was perfect.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and comfortable. It was great to have laundry services after being on the road for a few weeks. The massage and facial pkg in my room was absolutely magical!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean basic room (without windows - probably room type I picked to save cost) but modern and nice bathroom layout and very nice shower. Very clean, and all amenities you need. Bed was a little hard but slept well regardless. For the value its a very good choice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, room comfort, communication

Great value for location

Spacious clean modern room/suite. great value, given amenities and location. Staff very helpful for check in and check out.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and we had a bottle of champagne waiting for us. The room was more than I expected. The view was great!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, communication
Room was beautifully desigmed and generally it was well maintained. The area is really close to the park and museums, many walkable. We had a hard time sleeping though as the insulation between rooms is light so we heard tv and loud conversations from the room next door. If they could fix these acoustic issues i'd stay there again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Wen

Liked: Cleanliness, property conditions & facilities, communication
Room is clean and big; Staff is very warm and welcomed. But this property is apartment style not hotel style. The facility is not good enough.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Moon Hee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very spacious and comfortable. Only issue was it took a long time for the water to heat up.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

nadia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room reminded me of a studio apartment, the staff was very kind and the rooms were always cleaned. The location of the property made it easy to uber to different places.
Stayed 8 nights in Oct 2025