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Aparthotel

Suites Masaryk

3.0 star property

Choose dates to view prices

Located near Paseo de la Reforma, Suites Masaryk offers a convenient stay with dry cleaning services and in-room WiFi. Guests can also enjoy free self parking, luggage storage, 24-hour front desk assistance, tour/ticket help from staff and an elevator for easy access.

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The property charges 4 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 1000.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 250.0 per room, per night
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 1000.00 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Suites Masaryk pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000.00 per stay and a fee of MXN 500 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Suites Masaryk?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Suites Masaryk?

Check-out is at noon.

Where is Suites Masaryk located?

Located in Polanco, this aparthotel is within a 15-minute walk of Spanish Consulate General, Paseo de la Reforma, and Auditorio Nacional. Avenida Presidente Masaryk and Chapultepec Park are also within 1 mi (2 km). Polanco Station is only a 4-minute walk and Auditorio Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

6.8

Cleanliness

4.8

Amenities

7.0

Staff & service

3.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

6/10 Okay

Nico

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
the rooms are big and comfortable, clean beds and enough privacy but my sephora eyeliner that I had bought that day went missing the same afternoon my husband and I went out and I was never able to find the warm water in the shower,..but I think my husband did, other than that it was all good.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La ubicación es muy buena, el mobiliario es viejo pero esta limpio, ponen pocas toallas y los complementos del baño de regular calidad, las cortinas no tapan el sol, el ruido de la calle se mete a las habitaciones.
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019