Merton Hotels

"Clean room and quiet surroundings. Good food and very friendly and helpful staff."

"Greater by a very polite and helpful member of staff and given a beautiful clean room with all lovely view. "

"Excellent stay. Well recommended. Peacocks roaming freely. Good gym and spa and pool facilities. Would visit again. "

"Room, location and people were superb"

"I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff. "

"Everything was very good, the staff were very busy but were always there for you. Our room was lovely "

"Hotel was spotless, staff excellent and spa amazing. "

"Great welcome! Lovely clean room and good facilities."

"Very friendly staff, hot tub wasn’t up to temp on our arrival but staff were very apologetic and we were not charged for it that evening. The Lodge was very clean, good quality bedding and toiletries."