Skip to main content

Grand City Hall Hotel Serviced Residences Medan

2.5 star property
Escape to a world where relaxation meets excitement with upscale amenities that pamper your senses.

Choose dates to view prices

In the heart of Kesawan, Grand City Hall Hotel Serviced Residences Medan offers a unique blend of relaxation and entertainment. Unwind in the sauna or steam room, indulge in a rejuvenating massage, and enjoy an evening out at the nightclub. Take advantage of modern amenities like free wired internet, an outdoor pool, hair salon services ,and dry cleaning/laundry facilities for added convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Gym
  • Business services
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Grand City Hall Hotel Serviced Residences Medan

  • Hotel located in Kesawan
  • Take advantage of a nightclub, an airport shuttle, and shopping on site at Grand City Hall Hotel Serviced Residences Medan. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free wired internet, and guests can find other amenities such as a garden and a hair salon.
  • Other perks at this hotel include:
    • An outdoor pool
    • An area shuttle, a 24-hour front desk, and a front-desk safe
    • Luggage storage, an elevator, and 1 meeting room
    • A banquet hall, barbecue grills, and a porter/bellhop
  • Room features
  • All 205 rooms have comforts such as 24-hour room service, as well as perks like sound-insulated walls and room service.
  • Other amenities include:
  • In-room massages and sound-insulated walls

Similar properties

Outdoor pool, sun loungers
Aryaduta Medan
Medan
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 255 reviews
The price is P2,441
P2,954 total
includes taxes & fees
May 23 - May 24
Aryaduta Medan
Compare similar properties

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Grand City Hall Hotel Serviced Residences Medan have a pool?

Yes, this property has an outdoor pool.

What time is check-in at Grand City Hall Hotel Serviced Residences Medan?

Check-in begins at 3 PM.

Where is Grand City Hall Hotel Serviced Residences Medan located?

Located in Kesawan, this hotel is within a 10-minute walk of Grand City Hall, DeliPark Mall Medan, and Tjong A Fie's Mansion. Sun Plaza and Sri Mariamman Temple are also within 1 mi (2 km). Medan Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

8.0

Cleanliness

10

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff are lovely. Very central location. However navigating to the outside of the hotel is challenging with many cars. No proper passenger walkway Quite a culture shock when it comes to crossing the roads in Medan city.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service
Facilities: Typical; Value: Over-priced; Service: Amateur, Poor restaurant can't do ; Cleanliness: Just ok shower not workin; The whole place is not run well and air cond cannot be turned off
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, heartfelt service

Good hotel and location for this city. Excellent service, staff, and security. Located in old city hall, still undergoing some renovations but overall excelllent service and amenities. Staff go out of their way for you.
Verified

10/10 Excellent

dimas putra

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chikako

Stayed 2 nights in Sep 2025