Mayfair hotel rooms a the Imperial London Hotels

Probably the most helpful concierge ever. he really knows Barcelona, specially great restaurants. we are now in Milan after Barcelona and Venice. Same star hotel of course. but the concierge personnel here should be better off as bell boys or maybe a maintenace guy. After getting the service of Mark. So look for Mark.

Mandarin Mayfair is our new fave stay in London. It is centrally located in a wonderful area and everyone was extremely friendly, helpful and efficient. From the moment we arrived, all the personnel we came into contact with from the reception, concierge, porters, security, housekeeping, in room dining, restaurants... the service was just excellent. Mind you accommodation rates are pretty steep but you definitely get what you pay for.

Superb personalized service.

the swimming pool access for children is too short i woul recommend 8-12pm window hour. bathroom amenities too little especially shower and shampoo. carpet dust not clean well. takes so lobg to call for service on the phone. the hotel location was superb along with breakfast. Also concierge is very good.