"Room we stayed in was dated. Old furniture and doors. Immediately outside our patio were cabana chairs guests could rent.
Staff at on-site bar were nice. Lots of kids in the garden pool. Small hot tubs.
This property is further north. A benefit less crowded than properties near the outdoor malls."
"Loved everything about the outrigger kaanapali beach resort, easy check in, beautiful room, amazing staff, and even a ceremony for us when we left... I would recommend over and over!!!"
"An hour extra time for late check-out would have cost $250. It soured our departure.
Last time that I was in Hawaii, at another resort, we were greeted with tropical drinks and lei. It was a nice touch. The Westin resort did not do that. It's the little things folks, step up your game please."
"Staff was incredibly friendly and helpful. Concierge was top shelf. Huge balcony with ocean views…very convenient for shopping, dining, groceries (walking distance to everything). Superb price, especially with military discount."
"Staff was very friendly and helpful. I booked our room through Expedia which gave me a coupon to use at the onsite Tante’s restaurant! Their food is delicious & so convenient! We also received a free upgrade which we chose a poolside! Room was a little outdated but the bed was wonderful!!! The poolside room was awesome and we also went to the beach abs swam! Will definitely be coming back!"
"It would have been nice to have another restaurant available for lunch. The only ones open were Sushi (my family doesn't eat sushi) and the Ama (which was packed). Ko only served at the bar. It was a bit frustrating."