Matthews Hotels

"We decided we will stay here next year on our trip home from Texas."

"Yes"

"Room was renovated and clean but the outside wasn’t updated. My children were scared to sleep there. Unfortunately no cable and when I asked to have it looked at nobody came. I just needed somewhere rest and it worked for that. But it wasn’t matching to the online photos. And a 100 dollar deposit ridiculous."

"The room was dusty, but other than that, it felt clean. There were 20 or so cats in the parking lot, and this is definitely a hotel people live in. There's too much to mention regarding that... Would I stay there again, probably not, but it was fine for me & my husband when we were too tired to keep driving."

"Yes, breakfast was fresh. Room temperature was comfortable. Overall stay was good. Would stay there again"

"The bed and chair was hard. Will not go back"

"Great hotel for the price!!! Remodel very nice and modern. "

"Very bad customer service and manager or owner. Whoever the older lady was had the weird eyes nicest way I can put it. She is a very rude bad word she come running out of the hotel room at 10 AM long story short she made me pay for my 13-year-old son who was tall with a small massage because she was 100% sure he was a grown man and me being eight hours away from home. I had no birth records to prove he was a child got woke up at 2 AM with bedbugs bites which I am in talks with attorney about this also my air conditioner barely worked. The room stayed 78° the entire time we were there and it was almost 90 in Dexter. The shower hardly had any hot water and they allowed for somebody to be cooking in the fire alarm went off screaming at night when I went to front desk they said oh it’s OK. It’s just somebody cooking like it was OK that in the middle of the night someone’s cooking waking up other guests absolutely terrible experience. Never will. I stay here again and I did stay there quite often when my mother was first diagnosed with cancer, but during that time I was hardly ever at the hotel. The hotel was pretty much somewhere for me just to store my stuff why I was at the hospital step in and sleep for a couple hours and back out never had an actual full stay until this past time and never again will i again."

"The floor in the room was dirty. It needed sweeping. There was a large ball of human hair on the floor near the bed. The bed spread had 2 red stains on the cover. The sink in the bathroom had a defective stopper. The cover control rod was not working. To flush the toilet, you had to continuously hold down the handle until the water ran out. The deadbolt on the door does not work. It would not engage/out of alignment. Other than that, the room was good. This is room 210. James Ramsey"