Matsumoto hotel rooms a the Independent

"The hotel itself if fine but showing some wear. In a good location near the castle. We paid for an upgraded ‘suite’. The room was large. But the carpeting was badly worn and in need of replacement. Going into the bathroom the edge was frayed with backing showing. And it had an off odor that seemed to air out once the windows were open. Onto the furnishings. A chair had a large rip in the arm. The ottoman was badly stained. And the couch looked tired and old. Additionally the curtains were ripped in a couple of places. All in all disappointing. I rarely write critical reviews but in this case it was justified."

"Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff. "

"Room nice and clean. Good location. Breakfast not catering for western style but good. Perhaps add some cereal."

"Lots of shops and dining close by just be aware of closing days"

"Friendly staff, beautiful room, beautiful onsen, and dinner and breakfast was excellent. We stayed with two teenage daughter and jus had an amazing 2 day stay. Also great walks on the area"

"The establishment is immaculate and boasts a welcoming staff that provides all necessary amenities. "

"Clean room, comfy beds, friendly staff, and great location. Loved the ticket for free onsen visit too!"

"The hotel feels dated and the room and bed is small although it’s a double bed. Not so comfortable to sleep 2 adults."

"Breakfast was great. Wide selection of Japanese and western style options. Many delicious meats, soups, pastries, veggies. "