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Matsue Urban Hotel

3.0 star property
Hotel in Matsue with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Matsue Urban Hotel

Daily buffet breakfast (JPY 1210 per person)
Desk, laptop workspace, free WiFi, bed sheets
Room amenity
Desk, laptop workspace, free WiFi, bed sheets
Exterior
Matsue Urban Hotel, in the city's heart, offers comfort and convenience. Guests enjoy a buffet breakfast before borrowing bikes to explore. Amenities include dry cleaning, in-room WiFi, and a 24-hour front desk. Train stations are just a short distance away.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is P6,520
P7,172 total
Oct 24 - Oct 25

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 12 of 12 rooms

View all photos for BUILDING No.2 Double Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.2 Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Twin Room, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for BUILDING No.2 Semi Double Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Semi Double Room, Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for (Building 2) Double Room

Desk, laptop workspace, free WiFi, bed sheets

(Building 2) Double Room

  • Sleeps 2

Small Double Room (Building 2)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

View all photos for (Building 2) Twin Room

Desk, laptop workspace, free WiFi, bed sheets

(Building 2) Twin Room

  • Sleeps 3

Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2

Building No.1 Renewal Semi Double Room, Non Smoking

  • Sleeps 2

Semi-Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2

Building No.1 Renewal Twin Room, Non Smoking

  • Sleeps 2
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About the neighborhood

Located in Matsue, Matsue Urban Hotel is near a train station. Adachi Museum of Art and Shimane Prefectural Art Museum are cultural highlights, and some of the area's landmarks include Shinjiko Ohashi Bridge and Fumon-in Temple. Matsue English Garden and Matsue Vogel Park are also worth visiting.
Visit our Matsue travel guideOpens in a new window
Map
590-3 Asahi-machi, Matsue, Shimane, 690-0003

What's nearby

  • Shijimikan Museum - 3 min drive - 2.8 km
  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Tamatsukuri Onsen - 8 min drive - 8.9 km
  • Tamatsukuri Hot Spring - 9 min drive - 9.9 km

Getting around

  • Matsue Station - 3 min walk
  • Yonago Airport (YGJ) - 45 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪出雲そば たたらや - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪はなの舞 - ‬5 min walk
  • ‪根っこ - ‬4 min walk

About this property

Matsue Urban Hotel

Hotel near a train station
Matsue Urban Hotel provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, a 24-hour front desk, and an elevator
  • A vending machine
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1210 for adults and JPY 440 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Property Registration Number 島根県指令松保第101-16

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Matsue Urban Hotel?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Matsue Urban Hotel on Oct 24, 2025 start from P 6,519.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsue Urban Hotel?

Self parking is available for JPY 800 per night. Limited spots are available.

What time is check-in at Matsue Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Matsue Urban Hotel?

Check-out is at 10:00 AM.

Where is Matsue Urban Hotel located?

Situated in Matsue, this hotel is within a 15-minute walk of Mefu Shrine, Ryusyouji Temple, and Shirakata Tenman-gu Shrine. Lake Shinji and Shimane Prefectural Art Museum are also within 1 mi (2 km). Matsue Station is only a 3-minute walk.

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Matsue Urban Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 117 out of 503 reviews
Rating 8 - Good. 205 out of 503 reviews
Rating 6 - Okay. 133 out of 503 reviews
Rating 4 - Poor. 32 out of 503 reviews
Rating 2 - Terrible. 16 out of 503 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kazutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は古いですが部屋は改装して新しく、快適に過ごせました。また朝食はお蕎麦などもあって、とても美味しかったです。
Stayed 1 night in Aug 2025

8/10 Good

tomohiro

綺麗で良かった。 また泊まりたい
Stayed 1 night in Jul 2025

8/10 Good

Tetsuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル周辺に観光名所があり、駅へのアクセスもとても良いです。
Stayed 1 night in May 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとても狭かったですが、コンパクトで綺麗で、清潔感もあったのでひとりの宿泊のみの利用には快適でした
Stayed 1 night in Jul 2025

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, property conditions & facilities
こども2人連れていきましたが、とても親切に対応して下さいました。
Stayed 1 night in Jul 2025

8/10 Good

Yoshio

Liked: Cleanliness, staff & service
良かった
Stayed 1 night in Aug 2025

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities
快適でした。
Stayed 1 night in Jul 2025

8/10 Good

RIKA

Liked: Cleanliness, staff & service, property conditions & facilities
立地が良く楽しめました！
Stayed 1 night in Dec 2024

8/10 Good

Atsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は案内された街のTimes利用だったが、少し離れた場所。
Stayed 1 night in Aug 2025

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
駅が近く食事も良かった。
Stayed 2 nights in Nov 2024

10/10 Excellent

SHIGEAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ツインルームを利用しました。部屋が広く、従業員の方もとても親切でした。
Stayed 1 night in Mar 2025

4/10 Poor

Chimi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋の内装設備は綺麗だった！ スタッフの方の対応もとても親切で良かったです。
Stayed 1 night in Aug 2024

6/10 Okay

Bo

Ok hotel, it a little old, and the rooms are very small. nice location in the town.
Stayed 2 nights in Nov 2024

8/10 Good

kunio

Liked: Staff & service
駅からも近く利用しやすいと思いました
Stayed 1 night in Dec 2024

8/10 Good

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近いし飲食店も近くて便利です。
Stayed 1 night in Apr 2024

8/10 Good

Nao

Liked: Staff & service, room comfort

今回は2泊

二泊しました。松江周辺で手ごろかつきれいで駅近く助かります。朝ご飯は節約で付けませんでした。室内は大きいエアコンがありますが、泊まった503の部屋は吹き出し口が埃だらけで、喉と鼻がやられてしまいました。 日曜からだったのでもしかしたら部屋をアップグレードしてくれたのかな、ベッドが広く過ごしやすかったです。 ドリンクサービスもアメニティもいつも楽しく嬉しく選びんでいます。またお世話になりたいと思います。
Stayed 2 nights in Apr 2025

8/10 Good

Tadahiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
次に機会があれば再び訪れたい。
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もトイレも清潔で全体的に満足です。少しのアメニティも利用できます。朝ごはん美味しかったのでおすすめします。
Stayed 1 night in Sep 2024

10/10 Excellent

AKINORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂とトイレが普通のユニットバスでしたが、それ以外は広めのお部屋で快適でした。 レンタサイクルも宿泊者は無料で、観光もしやすく良かったです。
Stayed 1 night in Dec 2024

8/10 Good

EMIKO

Liked: Staff & service, amenities, property conditions & facilities
スタッフさんの接客が良かったです。レストランの方がいい感じでした。
Stayed 1 night in Nov 2023

8/10 Good

KIKUKO

Liked: Staff & service
Disliked: Property conditions & facilities
思いのほか部屋は快適！ お風呂やらトイレも清潔です。 アメニティも充実したます。
Stayed 1 night in Aug 2024

8/10 Good

koji

Liked: Cleanliness, staff & service, amenities
チェックイン、チェックアウトが機械でスムーズにできたのでよかった。
Stayed 12 nights in Mar 2024

8/10 Good

saburou

Liked: Cleanliness, staff & service, property conditions & facilities
初めての松江でしたが駅からも近く、食事所も多くお世話になりました。
Stayed 2 nights in Aug 2024

8/10 Good

KOGA

Liked: Cleanliness, staff & service, property conditions & facilities
立地もよくスタッフさんもとても親切でした。 お値段もお手頃でまた機会があれば利用させて頂きたいと思います
Stayed 1 night in Nov 2023

6/10 Okay

taian

Liked: Cleanliness, staff & service
沒有意見。
Stayed 3 nights in Jun 2025