Hotels with Spa in Matson, Gloucester

"Spa wasn’t open because of being short staffed (can’t be helped not a big deal) Hot tube was too cold not enjoyable. Was no coffee in the room. Had tea and decaf but no coffee. Was also told to bring towels back up to room after the pool to carry on using as they were low on towels. Had dinner there food was really good. However the staff member was rude. I had asked for a drinks menu she told me it’s on the website honestly thought she was joking she was not. I googled it after a few minutes I couldn’t find it. She came over asked if we knew what we wanted to drink yet. I answered I’m struggling to find the menu and she just said I will come back then. Could have just helped and told us what was on the menu. Also, the shower water in the room gave me a reaction didn’t have this problem in the showers at the pool. No idea why but concerning Overall, wasn’t exactly relaxing or that enjoyable. "

"Disappointed that for what you pay and area that it’s in you don’t even get coffee in the room. Very poor "

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."

"Lovely staff, breakfast and facilities "

"Very nice and comfortable , staff were very pleasant"

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."

"Pillows were unsuitable and we had a stiff neck. Dinner was not to my taste"

"We booked a room with a patio, knowing the weather was going to be good, so it was lovely to be able to sit outside and look at the beautiful scenery. It was midweek during the Easter school break but the spa facilities were quiet which was nice and we swam and sunbathed 2 days in a row. Restaurant was good including breakfast and dinner. Staff all lovely. "

"Friendly check in"