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"Rude. Canceled our reservation because they don’t want to follow the terms they agreed upon with Expedia. I selected pay at the hotel, attempted to bill me without my permission. Then canceled my reservation. More worried about shaking people down for money than their guest experience. "

"Very nice place clean & roomy."

"The area around the building looked quite dangerous. "

"Could not get access to property. numerous phone calls and text messages were not returned. Hotels.com finally had to re-book us at a different hotel. "

"Everything around was excelente, only bad things wasn’t clean and need some updates, everything else was really nice. The hostess was friendly and helpful. "

"information was incorrect - different location than given on hotels.com information was incorrect - no reception desk, no check in check in was via a local agent who could only get contacted once hotels.com helpline was asked to help overall check in took 1.5h not acceptable"

"This booking is a SCAM! Do not waste your time. I made a reservation for my family to stay in the penthouse, to celebrate my husband’s birthday. We arrive at the building and front desk staff are unaware of any arrangements. I called the number for the “property owner” and get voicemail which directs me to call another number. That number goes to voicemail for a Ms. Jacobs, who then texts me “hello???” after I made several attempts to call her. I asked her about the booking and she was very...

"Was great stay"

"There are many people outside of the building which is a locked building but the key is hard to use to open the door. The bar downstairs is super loud and you can’t open the windows because they are pLexi glassed shut. "