Mars Hill Crossroads Hotels

"Clean room and facility overall"

"I stayed for one night in business and I was impressed with the hotel. It was nice and clean and felt very comfortable. I will stay here again!"

"One of my favorite properties in Atlanta m/Dunwoody (perimeter). Good hotels are hard to find! The staff is always nice and greeting with a smile. The rooms and property is always clean. Close to shopping and food (across the street). Beautiful area to walk. I stayed here for the first time in 2023 and when people ask me for hotel in the area, I always send them here. "

"I called room service for extra face cloths and towels she never came to give them to me. The elevator was broken not running at all. We had to take the stairs due to the elevator not working at all."

"Beautiful all the way around"

"It is a lovely well maintained property. The front desk personnel were very pleasant & the location is superior. This will be our new go to hotel when visiting Sandy Springs."

"The hotel has potential. However, the rooms and hallways appear worn and outdated. Overall cleanliness could be improved in those areas as well. There is no television in the bedroom of the one bedroom suite. Just one television in the living room area. The bathtub appears to be peeling, and if it’s been painted over multiple times rather than replaced. The lobby is the cleanest, most updated part of the hotel very welcoming and well maintained in comparison to the rest of the property. Staff was pleasant, but renovations and better upkeep would make the stay more pleasant. "

"The hotel staff lack of communication amongst each other almost ruined my trip. I paid for a very late check out and they kept harassing me asking when I will be checking out. Knocking on my door twice and at one point coming in unprovoked after not hearing a timely response. (I got up in less than a minute.) Stains were left on sheets, pillows, my bed was dirty. We complained they never came to clean it. If you have your do not disturb sign on your door, expect to be disturbed by the staff who doesn't communicate."

"Didn’t get breakfast "