Märkische Heide Hotels

"The staff were good but limited need extra staff waiting time takes longer or if you have any questions have to stand in the queue telephone help line no one picks "

"We had a really pleasant stay at Dorint Potsdam. From the moment we arrived, we were warmly welcomed by the reception, which immediately set a positive tone. The hotel is very clean, and our room was spotless and comfortable. You can really feel that everything is well taken care of. The breakfast was also excellent, with a great variety and very tasty options to start the day. What stood out the most was the staff. Everyone was professional, friendly, and always smiling, which made the experience even more enjoyable. The pool area was also very nice and clean, perfect for relaxing after a day out. Overall, a great experience and we would definitely recommend this hotel."

"Tropical Island is great for children and a fun time out for the family. The room was okay, beds were uncomfortable. There was no soap in the bathroom with toilet. The air conditioning in the room did not work, so was quite warm and stuffy in the room."

"Well located and the staff is friendly"

"Great location, food, bar and staff"

"Schöne und saubere Zimmer, sehr freundliches Personal und gutes Frühstücksbüffet mit regionalen Produkten."

"Friendly receptionist who spoke English and made me feel welcome. "

"Rooms weren’t very clean. Ants in the room for example. Staff weren’t very friendly upon check in. We came in at 6.30pm and asked if we could eat in the restaurant. We hardly was allowed dinner as they were closing down. So we rushed through dinner and generally didn’t feel very welcome. Beds were poor and rooms felt very old. And it wasn’t even very affordable. Not coming back. "

"Restaurant was terrible and there was no drinking water available in the hotel"