Marchastel Hotels

" Exelent sejour,"

"We didn't expect too much. We arrived decently late and tried to call multiple times to check how late we could check in, the first 2x the phone was not answered. We were asked if we want to see the restaurant menu but were not informed when it closes so by the time we went to the restaurant the kitchen had closed and no warm dishes were available. The room smelled a bit of cigarettes and had to be aired out. The layout was complicated with steps right after the door and a seperate toilet which...

"The location was good, easy walking, parking across the street. The only issue was it was a top floor room without air-conditioning. To be fair, it was much warmer than usual in the area. "

"This is an amazing find such lovely family owners took great care of us - the rooms perfect and clean. The home cooked food was amazing and service impeccable. Safe parking and so close to the Puy Mary volcano mountain area. Will stay again!"

"Nous recommandons vivement cet établissement, tout est bien, la disponibilité , la gentillesse, la connaissance des environs, dans un endroit magique, un grand Merci à vous, Cordialement"

"Le Griou has location, location, location! View off the balcony worth the trip. Service was friendly and helpful. Breakfast was excellent; dinner was good."

"Sehr ruhig gelegen, sehr aufmerksames Personal. "

"Cute but spacious cabins with views of the lake. Helpful and friendly staff. Limited restaurant menu as it was low season but excellent cooking and generous portions. Great breakfast buffet. "

"The check in staff were amazing, but when we went to the restaurant it all went down hill 100mph, the staff ignored us especially the self proclaimed sommelier, he needs a rocket, even with eye contact he completely chose to not see.....the food wasnt any better, gluggy potatoes full of cheese, dry beoff..no water as asked for when we finally were asked until we asked again later, poured our own wine, and many tables were in the same predicament.. mattress was terrible, but the toom otherwise...

"Aucun personnel physique. J’ai reçu un WhatsApp avec les instructions pour récupérer clés, le petit déjeuner est dans la chambre ( frigo/ machine à café) qui encombre la chambre. Pas de climatisation et chambre donnant sur la route et la gare au 1 er … la décoration mexicaine est vraiment curieuse pour un hôtel avec ce nom "

"A most charming place to stay nestled in the hills of the Massif Central, this was formerly the village school house and retains many original features. Dinner was provided by the hosts and was particularly well received. Breakfast was basic but no less delicious for that."

"Lovely last minute booking. Staff were lovely "

"Modern and comfortable hotel, very good breakfast "

"Välkommen tillbaka till sextitalet! Små mörka rum inreda med mörka träpanel, bide, brun kakel och heltäkningsmatta.. Det gick inte hem för oss"

"Excellent à tout point de vue, un établissement de grande qualité et des repas faits avec passion, dans un lieu isolé de tout. Idéal pour se ressourcer."

"Parking was full so had to leave on the road with lots of wedding bits inside. Hotel ok but tired. Room basic. No water or tea facility. Restaurant overpriced and under whelming. I had a local dish. Local Sausage and mash. Basic sausage and mash tasted like smash. Dried potatoes. Felt a bit money grabbing. "

"Prestations et confort de qualité dans une résidence des années 70. Toit et murs recouverts de tôles en Fibro !! Appartement bien insonorisé et avec un mobilier neuf. Balcon trop petit dommage car nous avions une belle vue du Super Besse ! A recommander !"

"The view of the mountains was great from our room, but there was nothing not to like. Rooms were really clean. The receptionist was amazing, it was a busy weekend when we stayed with a race on in Mont Dore (which we hadn’t realised) and she rang three restaurants to get us a reservation. She was amazing! Breakfast was great too. Fabulous, thank you. "

"We had a wonderful 1 night stay. The best part was the hospitality. We were welcomed, felt special, and provided everything we needed. We enjoyed a very nice breakfast. "

"le logement est propre et bien situé. Mais que dire de notre arrivée...1h du matin porte fermée, pas de petit dej (qui était censé être dans le frigo)...nous sommes partis à 9h le matin et a notre retour le soir les produit frais était sur la table, donc avec le chauffage plus utilisable le lendemain. Pourquoi ne pas le mettre au frigo? mystère. Mauvaise organisation mais ça ne choque pas les propriétaire qui sont a priori a l'étranger...bref dommage et pour 200€ la nuit inacceptable. "