Marchastel Hotels

"Family of 4 short stay - we had a lovely 4 days at Le Panorama. The staff were amazing and so helpful. The lounge and dining area are very relaxing and welcoming. The rooms are ok. In need of a little modernizing but were warm and functional. The swimming pool was at the end of a strange spiral staircase but the water was warm and good after skiing. Good location with easy access to town."

"We didn't expect too much. We arrived decently late and tried to call multiple times to check how late we could check in, the first 2x the phone was not answered. We were asked if we want to see the restaurant menu but were not informed when it closes so by the time we went to the restaurant the kitchen had closed and no warm dishes were available. The room smelled a bit of cigarettes and had to be aired out. The layout was complicated with steps right after the door and a seperate toilet which...

"Auberge de jeunesse idéalement situé au pied du Puy de Sancy, calme, cadre magnifique avec un personnel au top! "

"The location was good, easy walking, parking across the street. The only issue was it was a top floor room without air-conditioning. To be fair, it was much warmer than usual in the area. "

"Excellent à tout point de vue, un établissement de grande qualité et des repas faits avec passion, dans un lieu isolé de tout. Idéal pour se ressourcer."

"Cute but spacious cabins with views of the lake. Helpful and friendly staff. Limited restaurant menu as it was low season but excellent cooking and generous portions. Great breakfast buffet. "

" Exelent sejour,"

"Nous recommandons vivement cet établissement, tout est bien, la disponibilité , la gentillesse, la connaissance des environs, dans un endroit magique, un grand Merci à vous, Cordialement"

"It was horrible rainy, misty and cold. The room was cold and even through the owner brought us an extra heater & a lovely cup of tea, it never got above 17 degrees. Small room with basic facilities. Narrow stairs & struggle to get bags up to room. Restaurant nice but steak I had was tough."

"le logement est propre et bien situé. Mais que dire de notre arrivée...1h du matin porte fermée, pas de petit dej (qui était censé être dans le frigo)...nous sommes partis à 9h le matin et a notre retour le soir les produit frais était sur la table, donc avec le chauffage plus utilisable le lendemain. Pourquoi ne pas le mettre au frigo? mystère. Mauvaise organisation mais ça ne choque pas les propriétaire qui sont a priori a l'étranger...bref dommage et pour 200€ la nuit inacceptable. "