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Hotel El Castillo La Ciudadela Marbella

4.0 star property
Travelers find a stylish retreat for afternoon coffee or evening cocktails near Orange Square and Marbella Marina - a genuine home away from home

Choose dates to view prices

Hotel El Castillo La Ciudadela Marbella, in Marbella City Centre, offers a peaceful escape with thoughtful amenities. Enjoy continental breakfast, a welcoming coffee shop, laundry facilities, free in-room WiFi, a relaxing bar, and a restaurant serving local flavors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 84 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(984 ft away; open 24 hours)
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cribs and extra beds are available upon request and subject to availability.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hotel El Castillo La Ciudadela Marbella pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel El Castillo La Ciudadela Marbella?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel El Castillo La Ciudadela Marbella?

Check-out is at noon.

Does Hotel El Castillo La Ciudadela Marbella provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 84 per vehicle applies.

Where is Hotel El Castillo La Ciudadela Marbella located?

Located in Marbella City Centre, this hotel is within a 10-minute walk of Orange Square and Marbella Marina. Church of the Incarnation and Centro Cultural Hospital Real de la Misericordia are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

10/10 Excellent

Rosemary Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely boutique hotel is set in the old town of Marbella amongst the pretty streets, squares and many restaurants and shops. The staff are so helpful and welcoming.
Stayed 6 nights in Nov 2022
Verified

10/10 Excellent

salila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service and attention to detail. Small and intimate but very stylish
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, fantastic service and in a great area in old town. Wonderful views from the terrace also. Will certainly return.
Verified

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel in the heart of Marbella! Everything was perfect it is now one of my favourite places I’ve ever been to. My room had the most charming balcony facing an old church. The rooftop is stunning and the food there was incredible
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20 year Anniversary

Wonderful Boutique Hotel, location could not be better in the heart of Old Town Marbella. Great, friendly, helpful and professional staff, both in the reception and in the very nice and cozy restaurant where the food was really good. Also the interior and design details were fantastic, highly recommended!
Stayed 4 nights in Jan 2023
Verified

8/10 Good

DIANNE

Liked: Cleanliness, amenities, property conditions & facilities
Having read the other 5 star reviews for this property I’m wondering if my expectations were too high? Aesthetically the hotel is fantastic, beautifully renovated with high attention to detail but on arrival we were very underwhelmed and felt quite unwelcome at check in. The receptionist was very abrupt and unfriendly. We had booked a junior suite for extra space and were very disappointed. It was very small and had no seating area, just a tiny coffee table with one chair. Certainly not a junior suite just a small hotel room. We are light sleepers and had booked the room as it was advertised as soundproofed however this was certainly not the case!! The rooms were situated round an open courtyard which led down to the reception, on one night we were kept awake all night by the constant pinging of incoming texts on the night receptionists mobile, on another night the receptionist was chatting loudly from 3am to 5 am to another person, eventually my husband had to go out and ask them to be quiet. Breakfast was served on a beautiful roof terrace, the food was fresh and delicious, but very little choice and we were served exactly the same food every morning. We were served fresh bread with no butter. On 3 mornings I asked for butter and was kept waiting 10 minutes. I had to remind the server on 2 occasions as she seemed to have forgotten. Although it wasn’t busy at all with only about 4 other tables occupied. All in all a beautiful hotel but poor customer service.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

ANNE-MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement est top, hôtel rénové de façon impeccable, ayant respecté le style local avec des touches de modernité de très bon goût. Personnel très agréable et serviable. Juste à savoir qu’il est impossible d’arriver devant l’hôtel en voiture (piétons) parking à 5 minutes. Merci pour ce séjour à un prix défiant toute concurrence grâce à une offre expédia
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

hilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Marit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022