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Reina Victoria Apartments & Suite

3.0 star property
Savor warm moments by the lobby fireplace then explore local attractions with ease. Enjoy effortless convenience from your doorstep to your destination.

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In the heart of the city, Reina Victoria Apartments & Suite offers a warm welcome with a fireplace in the lobby, perfect for chilly evenings. Unwind at the bar or restaurant after exploring nearby Santiago Bernabéu Stadium, and take advantage of convenient amenities like express check-in/check-out and multilingual staff.

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in fee for check-in between 8:00 PM and 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 29 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 15 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 29.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 32 per day (820 ft away)
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 8:00 PM and 2:00 AM
  • Crib (infant bed) fee: EUR 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Reina Victoria Apartments & Suite pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 15 lbs per pet. There's a fee of EUR 29 per pet, per day. Service animals are exempt from fees.

What time is check-in at Reina Victoria Apartments & Suite?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM–2:00 AM for a fee.

What time is check-out at Reina Victoria Apartments & Suite?

Check-out is at 11:00 AM.

Where is Reina Victoria Apartments & Suite located?

Located in Tetuán, this hotel is within 1 mi (2 km) of Glorieta de Cuatro Caminos and Paseo de la Castellana. Bernabéu Stadium and Gran Via are also within 3 mi (5 km). Alvarado Station is 8 minutes by foot and Guzman el Bueno Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

6.4

Cleanliness

4.8

Location

5.6

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Gustarme la situacion del inmueble, pero el resto deplorable, todo sucio y en mal estado, ropa sucia de cama i toallas de los anteriores inquilinos dentro del armario de la habitacion de matrimonio, solamente habian 2 toallas de baño i eramos 4 adultos, tampoco habia jabon de baño, la puerta del baño estaba rota junto con mas cosas, no habia agua caliente ni siquiera para terminar de ducharse una persona, los muebles estaban llenos de polvo, las almohadas estaban manchadas, el sofa tambien tenia buena mancha i lo cubrieron con el cojin para que no se viese, el suelo sucio y la cocina con migas de comida, las paredes llenas de humedad i ademas con telarañas. Un sitio al que no volvere nunca jamas ni recomiendo a nadie que vaya. Las fotos nos engañaron i mucho, es la primera vez que nos sentimos tan engañados i defraudados, nunca hemos tenido una experiencia tan nefasta.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
bonjour. je n ai pas aimé que sur PLACE on ne puisse joindre personne.........
Stayed 5 nights in Jul 2019
Verified

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK HERE. We were scammed, never turned up with the keys. Left my family without a room for the weekend. They didn't speak English, as was advertised. Refused to refund our money, do not use!!
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Justito

Muy justo para dormir,muchos muebles y utensilios en general en mal estado. La parte buena es que es bastante barato y está entre 3 estaciones de metro a unos 10 minutos andando. Mercadona,día, burguer king ...cerca a 5 minutos
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

Verified traveler

Stayed 6 nights in Jun 2019
Verified

8/10 Good

Julio

Liked: Cleanliness, room comfort
Disliked: Staff & service

Muy mal servicio de la empresa

Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019