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Aparthotel

Boutique Urban Madrid Serrano

2.0 star property
Apartment with kitchenette, steps from Paseo de la Castellana

Photo gallery for Boutique Urban Madrid Serrano

Exterior
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Close to Paseo de la Castellana, Boutique Urban Madrid Serrano provides amenities like dry cleaning/laundry services and conference space. Guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Apart-hotel

1 bathroomSleeps 226 sq m

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Add dates for prices

About this property

Boutique Urban Madrid Serrano

Apartment with kitchenette, steps from Paseo de la Castellana
This smoke-free aparthotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. The apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave.
This aparthotel offers 75 accommodations. This Madrid aparthotel provides complimentary wireless Internet access. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 7 floors
  • 75 units

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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking is not permitted

Property payment types

Important information

Optional extras

  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Orion Apart
Bluesense Madrid Serrano Aparthotel
Orion Apart Hotel Madrid
Orion Apart Madrid
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid

About the neighborhood

Map
Diego De Leon 10, Madrid, 28006

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Movistar Arena - 3 min drive - 1.8 km
  • Gran Via - 3 min drive - 2.2 km
  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Puerta del Sol - 4 min drive - 2.9 km

Getting around

  • Nunez de Balboa Station - 5 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Castizo - ‬2 min walk
  • ‪Tambo Coffee - ‬3 min walk
  • ‪Makkila Serrano - ‬1 min walk
  • ‪Asador de Aranda - ‬1 min walk
  • ‪Pancomido - ‬2 min walk

Frequently asked questions

Is Boutique Urban Madrid Serrano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Boutique Urban Madrid Serrano?

This property doesn't offer parking.

What time is check-in at Boutique Urban Madrid Serrano?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 11:00 PM– 7:00 AM for a fee of EUR 50.

What time is check-out at Boutique Urban Madrid Serrano?

Check-out is at noon.

Where is Boutique Urban Madrid Serrano located?

Located in Salamanca, this aparthotel is within 1 mi (2 km) of Paseo de la Castellana and Puerta de Alcalá. Bernabéu Stadium and Gran Via are also within 2 mi (3 km). Nunez de Balboa Station is only a 5-minute walk and Ruben Dario Station is 9 minutes.

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Boutique Urban Madrid Serrano Reviews

Reviews

6.8
Rating 10 - Excellent. 71 out of 294 reviews
Rating 8 - Good. 83 out of 294 reviews
Rating 6 - Okay. 62 out of 294 reviews
Rating 4 - Poor. 39 out of 294 reviews
Rating 2 - Terrible. 39 out of 294 reviews

7.2/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julio cesar

Liked: Cleanliness, property conditions & facilities, communication
Un lugar excelente
Stayed 3 nights in Sep 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hermosa estadía!
Stayed 4 nights in Apr 2025

8/10 Good

Cristina

Liked: Cleanliness, communication
Buona posizione e receptionist gentilissimi
Stayed 2 nights in Apr 2025

6/10 Okay

Vincent

Liked: Amenities, communication
Disliked: Cleanliness
+Wifi is free +a lot of supermarkets/bakerys/restaurants nearby +friendly staff +soap/shampoo given -Dirty towels -you can nearly hear everything through the walls -probably bed bugs
Stayed 5 nights in Jul 2025

10/10 Excellent

MARIA JOSE

Liked: Cleanliness, room comfort, communication
Todo excelente
Stayed 1 night in Feb 2025

8/10 Good

alex

Liked: Cleanliness, communication
Excelente ubicación, limpio, sin embargo se escucha mucho las conversaciones de la habitación de al lado
Stayed 5 nights in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities, communication
Muy buena ubicación,
Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place we come back
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, communication
Muy bien ubicado
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrés Miguel

Liked: Cleanliness, property conditions & facilities, communication
todo muy bien
Stayed 2 nights in Dec 2024

6/10 Okay

JULESKY

Un hotel súper sencillo
Stayed 1 night in Aug 2024

6/10 Okay

Luis

Liked: Cleanliness, communication
Disliked: Room comfort
El colchón deben cambiarlo. Además de eso estuvo bien y la zona es muy buena.
Stayed 2 nights in Jun 2025

4/10 Poor

Charlotte

Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location, but the room had a cigarette smell. It wasn't very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luciana

Liked: Cleanliness, room comfort, communication

Madrid bairro nobre

Super bem localizado… bairro nobre… confortável, limpo com uma cozinha americana… atendimento excelente… chegamos muito cedo 10h nosso checking era só para 14 horas mas Juan agilizou e já nos alojou no mesmo instante… só isso nota 10.. grata
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Liked: Property conditions & facilities, communication
Nice small hotel in Salamanca
Stayed 6 nights in Apr 2024

6/10 Okay

oscar

Liked: Cleanliness, communication
Todo correcto , no he tenido ningún problema
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Good basic place. Good location
Stayed 2 nights in Jul 2024

8/10 Good

Nuria

Liked: Cleanliness, property conditions & facilities, communication
Agradable y comodo. tenía cita en la embajada americana y es perfecto porque está a 2 minutos andando. Lo único que no me ha gustado nada es que se retrasó el tren y cuando llamé para solicitar retrasar el checkin me dijeron que o llegaba en el horario o no podría entrar. Muy desagradable.
Stayed 1 night in Jul 2025

8/10 Good

Stephany

Liked: Cleanliness, room comfort, communication
Gostamos muito da localização, fácil acesso aos pontos mais famosos de Madri, e fácil acesso ao transporte público, bons locais próximos para refeições. Quarto espaçoso, com banheiro amplo, o que nos encomodou foi somente o barulho do bar na sexta a noite e do corredor.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yoandry

Liked: Cleanliness, property conditions & facilities, communication
Muy buena y confortable
Stayed 3 nights in Sep 2024

8/10 Good

Felix

Liked: Cleanliness, communication
Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Stayed 1 night in Feb 2025

10/10 Excellent

cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable room
Stayed 1 night in Nov 2022

8/10 Good

Michael

Liked: Cleanliness, communication
Disliked: Amenities
Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Stayed 2 nights in Oct 2024

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