Hotels near Madison Plaza

"I steped on a nail and there were spiders in our room "

"Room was dirty had to switch rooms fixtures were broken on bathroom. "

"I only had a group dinner of chix and meatloaf for 42 people. Excellent. Room was at the end of the hall. Roosevelt. Quiet and clean. May be a tad more on w/ends but worth every penny. Dustinctivr room, entranceway and dining rooms. We even had a hot tub and robes."

"Updates to the rooms mainly the curtains. Able to see areas through the curtains as well as off the tracks."

"Nice restaurant "

"Clean, well kept room Easy check-in and check-out Excellent basic accommodations, highly recommend"

"The room was spacious and had a comfortable bed, but twice we found long black hair that wasn’t ours on a pillow and the comforter. Our towels had rips in them. One of the bedside lamps had a burned out bulb, and when I went down to the desk to ask for a replacement, there was no one there for a long period of time. I eventually gave up. The alarm on the old-fashioned clock radio in the room surprised us by going off super early in the morning. The lobby and hallways had a weird disinfectant smell. I would not stay here again."

"Breakfast was a little pricey. The room we had did not have a mini fridge or microwave, which I should have noticed prior to booking. So that’s on me. Area is beautiful and the staff are nice and helpful. I will be back with my kids so they can enjoy it too. "

"The first unit we checked into had both adult and baby roaches present. To the resort’s credit, they moved us promptly once we reported the issue, but the timing made the situation especially inconvenient since it was around 10 PM and we had just started settling in after returning late from a wedding event. We were in town for a wedding and spent most of our stay attending offsite wedding events, so we did not really have the opportunity to fully explore or enjoy the resort amenities during our visit. While the staff responded quickly, the experience impacted the rest of my stay. I spent much of the trip feeling uncomfortable, constantly checking for bugs, and worrying about bringing them home with us. The resort offered four park passes as a goodwill gesture, which I appreciated. Unfortunately, after the experience, we did not feel particularly eager to return, so the resolution did not fully address the impact the situation had on our stay. We do have a year to use the passes, so perhaps with time we may reconsider. In fairness, our group had three different units spread across the resort and no one else reported similar issues, so this may have been an isolated incident. However, it still significantly affected my ability to relax and enjoy the stay."