Mackay Caneland Hotels

"n/a"

"We stayed here for a night to stop off on the way up coast. It was perfect for what we wanted, just a place to sleep for the night before heading off in the morning. The room was clean and perfect for the night. It had free parking for guests and right next to the airport for those travelling by plane. The staff were really friendly and helpful. "

"Ok"

"The room was great, however Dinner at the restaurant downstairs was not as good. 2 meals missed and wrong orders and no communication with staff. Total confusion. Make sure you get your orders repeated and confirmed."

"happy overall."

"In walking distance for the ANZAC Day service. Breakfast in the restaurant was huge and delicious. We found Mel in the bar to be very friendly and helpful."

"Room as expected and stayed before. Kids loved the pool. But reception just isn’t open enough to actually take advantage of the ‘free’ breakfast as can only collect after 8:30am.. and it shuts at 8pm the night before so not that great. Poorest area was the washing machine… free to use which is great, but after trying it, no cold water getting to the tub so just spinning with no water so not getting clean. Then told staff, came and looked, put it on warm and said it was fixed… stood there watching the hot water go in, when it stopped, opened it up and half full as still had no cold water, and it was draining out the bottom. Could tell he wasn’t interested in actually fixing the problem so I had to take my half wet, dirty clothes to a 24hr washer… "

"Very friendly and helpful owner. Was close to town and friendly atmosphere. Missus reckons should pain the place pink like hotel California. Enjoyable stay and would stay again. "

"Parking was secure and access to the room was easy once I got in. The room was temperate and comfortable but the Apartment building is new and getting onto town was a drive away. After driving 6 hours to get there I would have preferred to have been told prior to arrival that I needed my car to go shopping or our out to dinner. "