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Metropark Hotel Macau

Photo gallery for Metropark Hotel Macau

Featured Image
Indoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
TV

Overview of Metropark Hotel Macau

Metropark Hotel Macau

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Rua De Pequim No 199, Macau

Explore the area

  • Popular LocationHospital Conde S. Januario10 min walk
  • Popular LocationSenado Square15 min walk
  • Popular LocationRuins of St. Paul's Cathedral18 min walk
  • AirportMacau (MFM-Macau Intl.)7 min drive

Choose dates to view prices

About this area

Macau

Located in Macau, Metropark Hotel Macau is in the city center. Grand Prix Museum and Wine Museum are cultural highlights, and some of the area's landmarks include Lou Kau Mansion and Holy House of Mercy. Looking to enjoy an event or a game while in town? See what's happening at Tap Seac Multisport Pavilion or Macau Jockey Club.

What's nearby

  • Lisboa Casino - 6 min walk
  • Cineteatro Macau - 9 min walk
  • Hospital Conde S. Januario - 10 min walk
  • Senado Square - 15 min walk
  • Ruins of St. Paul's Cathedral - 18 min walk

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive

About this property

Metropark Hotel Macau

3.5-star hotel with 3 restaurants and indoor pool
Along with 3 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 350 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. 24-hour room service, minibars, and free bottled water are among the other amenities available to guests.
Metropark Hotel Macau offers 350 air-conditioned accommodations with minibars and safes. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free ferry terminal shuttle

Food and drink

  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting room

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hotel Metropark Macau
Macau Metropark
Macau Metropark Hotel
Metropark Hotel Macau
Metropark Macau
Metropark Macau Hotel
Metropark Hotel Macau Hotel
Metropark Hotel Macau Macau
Metropark Hotel Macau Hotel Macau

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 127 out of 469 reviews
5 - Excellent 27%
Rating 4 - Good. 226 out of 469 reviews
4 - Good 48%
Rating 3 - Okay. 92 out of 469 reviews
3 - Okay 20%
Rating 2 - Poor. 15 out of 469 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 469 reviews
1 - Terrible 2%

4.0/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
can be better
Bed was fine but found hair in the shower area , air conditioner was noisy and smell smoke from the bathroom during mid-night while choosing non-smoking room. I like Macau and wish come again.
Stayed 1 night in Jun 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Fast check-in & check-out, tidy room, comfortable bed, helpful staffs Cons: Misleading lift sign, overreacted while handling guest inquiry Assistant Manager Christine was very professional, took summary action to create and check-in my booking, while receptionist was kept occupying by other guests on the phone. I was told that non-smoking king bed room was not available but she was very helpful to arrange me one. Not to mention, it was a last minute booking. The elevator sign is misleading. Special thanks to Anna, who took visitors temperature in hotel lobby, came and rendered me assistance actively, when I was vaguely looking for the lift to hotel rooms. Turns out the lift opposite front desk does not reach to hotel room floor but to other facilities. In-room dining was served by staff Bonnie very politely. A good experience became a huge DISAPPOINTMENT until my check-out asking for the names of the staffs who helped me. I made it amply clear that it was not a complaint. So far from they refused to provide their names, they were making a fuss over it and the situation suddenly went hostile towards me when it was supposed to be my amicable feedback with compliments. After several phone calls that night, they finally compromised. I hope they did not randomly pick those names A & B & C just to cater for my request. For those workers who really helped the hotel guests, they deserve the compliments and supports. But the way they handle my request was merely adequate.
Stayed 1 night in May 2020