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Grand Emperor Hotel

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In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks

Overview of Grand Emperor Hotel

Grand Emperor Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
288 Avenida Comercial De Macau, Macau

Explore the area

  • Popular LocationSenado Square6 min walk
  • Popular LocationHospital Conde S. Januario12 min walk
  • Popular LocationRuins of St. Paul's Cathedral12 min walk
  • AirportMacau (MFM-Macau Intl.)9 min drive

Choose dates to view prices

About this area

Macau

Grand Emperor Hotel is located in Macau. Holy House of Mercy and Lou Kau Mansion are local landmarks, and travelers looking to shop may want to visit New Yaohan Department Store and Almeida Ribeiro Street. Maritime Museum and Macau Fisherman's Wharf are also worth visiting.

What's nearby

  • New Yaohan Department Store - 2 min walk
  • Nam Van Lake Cybernetic Fountain - 6 min walk
  • Senado Square - 6 min walk
  • Hospital Conde S. Januario - 12 min walk
  • Ruins of St. Paul's Cathedral - 12 min walk

Getting around

  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • Grand Emperor Court – Serves lunch and dinner.
  • The Royal Kitchen – Serves breakfast, lunch, and dinner.
  • Majestic Robatayaki – Serves lunch and dinner.

About this property

Grand Emperor Hotel

4-star hotel with 3 restaurants and bars/lounges
3 restaurants, 2 bars/lounges, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and conference space. All 311 rooms offer free WiFi, 24-hour room service, and TVs with cable channels. Other amenities available to guests include free bottled water, in-room massages, and hair dryers.
Grand Emperor Hotel offers 311 air-conditioned accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MOP 550 per day)

Food and drink

  • Self-serve breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 88 per person
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Conference space (1582 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for self-serve breakfast: MOP 88 per person (approximately)
  • Self parking fee: MOP 550 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Macau
Grand Emperor Macau
Hotel Grand Emperor
Hotel Grand Emperor
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 218 out of 510 reviews
5 - Excellent 43%
Rating 4 - Good. 227 out of 510 reviews
4 - Good 45%
Rating 3 - Okay. 54 out of 510 reviews
3 - Okay 11%
Rating 2 - Poor. 9 out of 510 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 510 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Nov 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020