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Ascott Macau

Photo gallery for Ascott Macau

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
46-inch TV with cable channels

Overview of Ascott Macau

Ascott Macau

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
No. 339 R. Cidade de Braga, Nape, Macau

Explore the area

  • Popular LocationHospital Conde S. Januario17 min walk
  • Popular LocationNew Yaohan Department Store18 min walk
  • Popular LocationMacau Fisherman's Wharf20 min walk
  • AirportMacau (MFM-Macau Intl.)14 min drive

Choose dates to view prices

About this area

Macau

Located in Macau, Ascott Macau is in the city center. New Yaohan Department Store and Almeida Ribeiro Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lou Lim Lok Garden and Luis de Camoes Garden and Grotto. Macau Fisherman's Wharf and Maritime Museum are also worth visiting.

What's nearby

  • Statue of Guan Yin - 5 min walk
  • Lisboa Casino - 10 min walk
  • Hospital Conde S. Januario - 17 min walk
  • New Yaohan Department Store - 18 min walk
  • Macau Fisherman's Wharf - 20 min walk

Getting around

  • Macau Intl. Airport (MFM) - 14 min drive

Restaurants

  • Shun Hin – Seafood restaurant offering Chinese cuisine. Open daily.
  • The Mix Western – Restaurant offering international cuisine. Open daily.
  • The Win – Sushi bar offering Japanese cuisine.

About this property

Ascott Macau

Luxury hotel with 3 restaurants and indoor pool
3 restaurants, an indoor pool, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 110 rooms provide conveniences like washers/dryers and microwaves, plus free WiFi and TVs with cable channels. Guests will also find minibars (stocked with some free items), free local calls, and free bottled water.
Ascott Macau offers 110 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (HKD 600 per day)

Food and drink

  • 3 restaurants
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Washer/dryer

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 46-inch TV
  • Cable channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Microwave

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HKD 517.5 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 517.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Ascott Macau Hotel
Ascott Macau
Ascott Macau Hotel
Ascott Macau Macau
Ascott Macau Hotel Macau

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 207 out of 489 reviews
5 - Excellent 42%
Rating 4 - Good. 217 out of 489 reviews
4 - Good 44%
Rating 3 - Okay. 37 out of 489 reviews
3 - Okay 8%
Rating 2 - Poor. 19 out of 489 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 489 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

1/5 Terrible

Business traveler
Disliked: Staff & service
I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasn’t there. Don’t stay here.
Stayed 15 nights in Feb 2020

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if you’re using your mobile phone but it was fast using a laptop.
Stayed 2 nights in Dec 2019

3/5 Okay

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019