Luttons Hotels

"Staff was very welcoming and polite. The room was an utter disaster. Dirty walls, smashed door, ripped ceiling, tilted room especially the beds (our kid felt out of bed so tiled), black spots in bathroom, mismatched furniture, big gap under the door (10cm) and the chairs so dirty we where to disgusted to sit on it. The stairwell smelled of chlorine and the hallway was broken in may places. Also the grand entrance where on the ceiling the paint is falling off only held by spiderwebs. Mayor renovations needed!"

"Clean room/breakfast good"

"This hotel was excellent — great service, comfortable stay. I’d definitely recommend it, and it delivers exactly what you expect."

"First time I have stayed in a hotel on my own & I felt totally safe. It's a lovely little place. Room was modern & clean. It is pet friendly so i had my 2 dogs with me. Parking is great as it is right outside the room. Breakfast area is nice, plenty of choice, even has a cooked vegan option. Staff are helpful & friendly. I will definitely return."

"Lovely hotel with great views. The suite was extra comfortable and the roll top bath overlying the sea views really lovely. Breakfast was good. Room very clean. Staff all lovely. The upstairs dining room a little cramped with multiple people - this is personal preference though as I am sure others would like this."

"Lovely place to stay and eat."

"Great place to stay. Will definitely be back."

"The nightly rate is reasonable but as they say you get what you pay for. The hotel in areas looks very tired. We had French windows but these were fastened shut- I guess because the little wood balcony wasn’t safe. The water was scalding hot. Some of the light bulbs were out. It was clean though. The spa is a good addition with its lovely Victorian tiles. The breakfast is comprehensive- cooked, continental but a bit bland. This was our third time at the Crown Spa and each time our room seems progressively worse/ tired in appearance. The location is great for getting to the beach and a short walk to the centre. It is obviously popular- especially with pensioners and coach trips. If you know you are not getting ‘luxury’ and want to use the spa facilities The Crown Spa is decent value. "

"Great stay room was excellent staff very helpful and friendly. Food excellent only fault was no instructions for air con and could not get room warm"