Luong Tai Vacation Rentals

"We loved our stay. The rooms are great, the hotel is beautiful, their attached spa, Sylva Spa, is excellent, the location can't be beat, and the staff was amazing. Everyone was so welcoming and friendly, and they went above and beyond to help us make the most of our time in Hanoi. They also went far out of their way to help us with a personal situation when we were in a tight spot that had nothing to do with the hotel—they truly saved the day. We couldn't have navigated it without them. A+. 10/10. 5 stars. One of the best hotels and THE best hotel experience I've ever had across Asia, Europe, and the US."

"A nice buffet breakfast, and a games room and indoor pool. There is a beautiful view from the bar on the rooftop. And it’s a lovely and quiet place to sit in the mornings if you’re up early. Comfy room and bed. A fantastic shower too."

"convenient location in hanoi, very walkable to the markets and shops. the room was spacious and comfortable. staff was amazing. "

"Staff kindness and helpfulness was top class. Hot water didnt work well in shower."

"The staff are incredible! They will bend over backwards to assist you. We are so grateful for their kindness! Great and central location. Night markets are in walkable distance. The only minor issue is the pool is actually a spa. Otherwise would recommend!"

"Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience "

"They are wonderful! The service was top notch! The breakfast was delicious and spa services were amazing! My group of 17 had an awesome stay and can’t wait to come back again one day! "

"The food was amazing, fresh and quality ingredients. Staff were amazing and very welcoming "

"The best hotel in Hanoi,plain and simple.But there is one thing that needs to be mentioned.On the hotel's room page it says Flexible check-in and check-out time upon availability.But don't think this is Peninsula time at the Peninsula Hotels which you can check-in as early as 8AM and check-out as late as 16PM.Since our flight to Ho Chi Minh City was very late into the night a REAL flexible check-out was very important.Because we had used Peninsula Time before, we naively thought that we could be flexible in Capella, which is known for its luxury.Turns out their check-in and check-out policies are no different from regular hotels：upon available and pay to guarantee.The hotel did offer to let us stay in the living room as long as we wanted.And the kind staffs constantly offered us free sweets and mocktails.However since we had already checked out we just didn't feel comfortable eating and drinking for free.So we just sat there for three hours with some water and final decided we just head to the airport to see if we can get on an early flight.To be clear.Normal check-in and check-out times is fine and we are totally OK with it.Just if your check-in and check-out times are no different from regular hotels, there’s no point in mention “Flexible” on the website as if it’s a selling point, right?"