Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for CHF 3.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: CHF 3.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 10133
We should mention
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Boutique Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Boutique Apartments?
Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Boutique Apartments?
Check-out is at 10:00 AM.
Where is Boutique Apartments located?
Located in Lugano City-Centre, this apartment building is within a 15-minute walk of Cantonal Art Museum and Lake Lugano. Parco Ciani and Casino Lugano are also within 5 minutes. Lugano Funicular Station is 9 minutes by foot and Lugano Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Amenities
6.0
Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
10 - Excellent
4
Rating 8 - Good. 2 out of 8 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 8 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 8 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 8 reviews
2 - Terrible
1
Reviews
Verified
8/10 Good
helen
Nov 4, 2025
Liked: Cleanliness
Disliked: Communication
There were shops around. The only problem I had was that there was nobody there to meet us.
We had problem looking for the apartment itself and had a hard time opening the door.
We spent so much time opening the door each time.
helen
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Kevin
Jun 17, 2025
Liked: Cleanliness
Top
Kevin
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Vanessa
Mar 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Gastgeberinnen sind sehr freundlich und helfen einem gerne weiter!
Das Haus ist sehr geräumig und es ist alles vorhanden, was man braucht. Es ist relativ hellhörig, aber sauber.
Vanessa
Stayed 1 night in Feb 2026
Verified
8/10 Good
Annette Johaug
Oct 2, 2025
Liked: Cleanliness, room comfort, communication
Stor og praktisk leilighet, sentralt plassert. Ift. pris et veldig godt alternativ. Kunne vært litt flere møbler til å sitte komfortabelt i stuen når 4 skal se på tv, men det er ikke det viktigste så klart.
Lägenheten är i dåligt skick, fläckar på väggarna, hårda sängar och låg standard i badrum (tex mögel i duschen). Det luktar rök i lägenheten fast den ska vara rökfri. Men det som gjorde oss besvikna var att gardinstången hade gått sönder och hängde för hela fönstret och köksbordet hade lossnat när vi öppnade lägenheten, och det fanns även smutstvätt (lakan och handdukar) kvar i lägenheten, se bilder. Vi hörde genast av oss till det lokala Happy Rentals teamet och ville ha hjälp med att laga och fixa. Vi messade och mailade men inget svar, inte än idag har vi hört något. Vi hörde av oss till det centrala Happy Rentals teamet men de hänvisade bara till det lokala teamet. Vi är besvikna och rekommenderar inte detta boende till någon. Lugano som stad är dock helt fantastisk!