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"Amazing hotel with true 5 star amenities and service. Location is great, a bit further away from the hustle and bustle of the old town but within a few minutes walking distance. Opting for the lake view rooms is definitely worth it. Staff was also fantastic, especially at the front desk. They went above and beyond was expected from them. The only thing that falls short of 5* is the Juliette restaurant (which also serves the breakfast). Several dishes don't taste as good as you would expect. For instance, my egg benedcits were severed as hard boiled eggs! (staff happily replaced the dish but i had to wait another 10-15min)."

"The breakfast is good. The location is convenient too. We will be back."

"A beautiful stay with amazing and spectacular views! Bus was across the street for the easiest transportation. Definitely coming back! "

"Wonderful "

"Great location in the heart of Lucerne friendly staff clean would return "

"this hotel had such a beautiful view , nice walking trail by the water . parking was a little difficult to figure out for us but if you’re used to getting around these areas maybe you’ll be in better luck. would recommend this stay !"

"This hotel has a great location. Very close to the train station, but in a quiet area. The hotel is either newer or newly renovated which is nice. The hotel staff were very friendly & helpful. "

"Extremely convenient location, friendly and knowledgeable staff. Great choices at breakfast "

"Very nice rooms and location "