Loulos Hotels

"The room was perfect. Spacious and beautiful. We also had a little balcony that we could see to the ocean and it was so beautiful. The staff was also very friendly and professional and super helpful. We also went to their spa services and it was so relaxing and beautiful. We had such a good time in chania in general but going back to the hotel to rest and relax was equally as great. Thank you. "

"Amazing service"

"The food was terrible, i ordered a Margherita pizza and got a cheese pizza with so much cheese it could gag a person. The room and location were very nice and the staff were all very friendly "

"Wonderful property with incredibly helpful staff. We arrived before check in time but they greeted us warmly. Our original room had stairs which might be difficult for us to navigate at night so they changed our room. The new room wasn't immediately available but they quickly finished the cleaning for us. We had lots of questions and they had lots of answers about things to do and places to go. We were told that if we needed reservations for a restaurant, they could help and we'd be treated well. So true. The reservations they made yielded incredible service and generous extras. Breakfast was wonderful and served in the beautiful courtyard. The biggest challenge was noisy neighbors but the windows were soundproof so we slept well. "

"Very nice and modern hotel"

"Cleanliness, friendly, hospitality "

"The staff were absolutely amazing. Very accomodating and personable. I would tecpmmend this hotel!! "

"Staff and services was impeccable!!!"

"Facilities are great, as is the service. The only (minor) downside is location is somewhat outside Chania. Taxi is €15 and is easily booked by the hotel. We would definitely go again."