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Pacific Palms Resort

4.0 star property
Suburban resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Pacific Palms Resort

Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Daily cooked-to-order breakfast for a fee
Buffet
2 restaurants, breakfast served
Pacific Palms Resort, surrounded by golf courses, offers a peaceful retreat with a driving range and two restaurants. The spa specializes in hot stone massages, complementing the outdoor pool. Travelers consistently praise the exceptional staff service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Spa

The on-site spa has couples treatment rooms. The resort's spa offers deep-tissue massages, hot stone massages, prenatal massages, and Swedish massages. Types of treatments available include aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room, a sauna, and a hot tub.

Interior
2 restaurants, breakfast served

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.4 out of 10
Very good
(140 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Puente Hills Mall - 4 min drive - 3.7 km
  • Round 1 Bowling and Amusement - 4 min drive - 3.7 km
  • California State Polytechnic University, Pomona - 12 min drive - 13.0 km
  • Raging Waters - 19 min drive - 21.8 km
  • City Of Hope Hospital - Duarte - 21 min drive - 21.1 km

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Del Rio - ‬13 min walk
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Little Caesars Pizza - ‬16 min walk
  • ‪Jack in the Box - ‬3 min drive

About this property

Pacific Palms Resort

Resort located in City of Industry
A golf course, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities like a driving range and golf lessons at this resort. Indulge in a manicure/pedicure, a body wrap, and aromatherapy at the onsite spa. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
Other perks at this resort include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a porter/bellhop, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 292 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with premium channels
  • Balconies, on-request microwaves, and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Pacific Palms Resort?

Self parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Check-out is at noon.

Does Pacific Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palms Resort located?

Located in City of Industry, this spa resort is within 3 mi (5 km) of Round 1 Bowling and Amusement, Puente Hills Mall, and La Puente City Hall. La Puente City Park is 2.9 mi (4.7 km) away.

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Pacific Palms Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1019 reviews
Rating 8 - Good. 186 out of 1019 reviews
Rating 6 - Okay. 106 out of 1019 reviews
Rating 4 - Poor. 56 out of 1019 reviews
Rating 2 - Terrible. 47 out of 1019 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Amenities
Easy check in and great service.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great restaurant on the premises will definitely recommend to family and friends
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with excellent views of the mountains.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing and comfortable place. The property is lush and a hidden gem. Been here multiple times and always relaxing and a pleasure.
Stayed 7 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service is amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Lakieta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Sep 2025

10/10 Excellent

NAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff at the front desk, easy for parking. huge resort
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnny

This property is one of the most amazing places I’ve ever stayed at the funny thing is we live nearby but we still pay to go there from time to time
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, great restaurant, loved the staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with my family was amazing! Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific golf resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was well maintained. Convenient location. Quite
Stayed 3 nights in Aug 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here multiple times. It’s very comfortable and relaxing. Every time I come I am welcomed by friendly and professional staff. They always try to make my stay comfortable.
Stayed 7 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Always stay here when visiting the area. The staff is friendly very clean and private. The views are amazing and pool area beautiful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. Loved the place
Stayed 1 night in Aug 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very lush and green landscaping. The staff is very polite, pleasant and professional. Been hear numerous times. Always comfortable and a joy to stay.
Stayed 8 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and professional respectable staff and very clean hotel resort.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Great location and fantastic views
Stayed 2 nights in Jul 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a hidden gem. Very familiar with the area. Staff is professional and trained. Real comfort and joy to Stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet getaway
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, stayed in a room overlooking the golf course. Spacious room, plenty of parking Staff were friendly. I Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Abeer

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation resort
Stayed 2 nights in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was good, golf courses looked great. I liked the waterfall by the pool, the view from the pool/hot tub. The outdoor seating/dining options was nice! I like the balcony, but it was a bit small.
Stayed 1 night in Aug 2025

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