The Westin Bonaventure Hotel and Suites, Los Angeles
8/10 Good
"The hotel was very clean and everyone we encountered was courteous, friendly and very helpful. The room was a little disappointing- no robes in closet; 1 shower container was empty; only 1 little bottle of lotion and 1 bar of soap - not the usual variety of bathroom amenities you find in a hotel of this caliber. Additionally, shower faucet sprays all over, not just where it’s supposed to."
"Our room was ready early, the staff was incredibly friendly and cheerful, the shuttle to Universal Studios and back was incredibly convenient and we enjoyed the dining options as well."