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"Great staff. Fantastic location to walk everywhere."

"So it started with Zara at the front desk rude on the phone and not helping me find the location where the shuttle bus is (I called twice and she almost hang up on me before finishing the conversation). The driver of the shuttle was really nice and kind. Then in the room, the toilet seat was dirty with yellow stains, I had to clean it. I took pictures. The shower head was leaking. The bed was clean and comfortable."

"Very close to Manhattan if you’re looking for that. Surrounding neighborhood felt a bit unsafe, especially in the evening. Staff were very kind and helpful, very service oriented. The hotel was packed with diverse patrons from many different countries and cultures who seemed like very good people. Hotel felt welcoming to everyone. The included breakfast was good, a little better and with more options than Holiday Inn Express, and the staff worked to help everyone get what they wanted even though they were crushed with people because the hotel was absolutely packed. The valet guys were so great. They put your car up on a lift in their own parking lot. Absolutely worth that $45/night to not have to worry about parking and to keep your car safe."

"Staff was fine. No food to speak of, no issue lots of options outside of hotel - phones did not work -"

"Pretty good"

"Fabulous location right next to the ferry to Manhattan for a quick jump over to the Financial District. Nice area to wander around and grab a bite to eat. Views are insane. We went to the rooftop restaurant for the skyline views. Food was decent but atmosphere was the showstopper. Would stay again."

"The room size and amenities were just right. Excellent street parking."

"This hotel is our go to for any time we visit NY. Love everything about it! Great spacious clean new rooms, wonderful staff. Excellent location, conveniently located within walking distance to a plethora of amazing restaurants and shopping plazas and or an Uber ride away to other parts of NY for when you want to explore. Highly recommend!"

"Not the lap of luxury, but a solid, comfortable hotel."