"The hotel is old. There is no air conditioning in lobby. Guest leaves the room and all electric shut off leave the room very hot when come back.It is 5 star hotel but cannot compare to others. Staff are wonderful."
"The entire staff is extremely helpful. They go above and beyond at succeeding customer expectations. I really respect the hard work and determination of everyone learning English. All of you are doing very well. English is a very hard language to learn and people living in America also find it challenging to learn. Be proud of your hard work:). I look forward to learning how to speak Vietnamese."