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The Empire Hotel & Spa

4.0 star property
A coastal retreat where wellness meets indulgence, offering spa treatments to rejuvenate the senses and refreshing pools for complete relaxation

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The Empire Hotel & Spa, located seaside, offers rejuvenating body treatments and aromatherapy at its onsite spa. Guests can relax by indoor and outdoor pools, dine at two restaurants, and use in-room WiFi. Past visitors consistently praise the hotel's attentive service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

View all photos for Standard Double Room

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi
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About the neighborhood

Located in Llandudno, The Empire Hotel & Spa is near a train station and near the beach. Eryri National Park and Great Orme Country Park reflect the area's natural beauty and area attractions include Pen-y-Dinas Hillfort and Bodafon Farm Park. Llandudno Junction Leisure Centre and Conwy Culture Centre are also worth visiting. Take in the nearby slopes with snowboarding, skiing lessons, and skiing, or check out other outdoor activities such as snow tubing. Visit our Llandudno travel guide
Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • A metal slide winding through a grassy hillside with a view of a town in the distance.
    Llandudno ski slope
    1 min walk - 0.0 km
  • A coastal scene with a large hotel, a pier extending into the sea, and calm waters.
    Llandudno North Shore Beach
    2 min walk - 0.2 km
  • A tram on a street with buildings and a hill in the background.
    Great Orme Tramway
    3 min walk - 0.3 km
  • A town square with colorful buildings, a prominent obelisk, and a hillside in the background.
    Promenade
    3 min walk - 0.3 km
  • A coastal town with a pier extending into the sea, a sandy beach, and a backdrop of hills.
    Llandudno Pier
    4 min walk - 0.4 km

Getting around

  • Llandudno Station
    13 min walk
  • Manchester Airport (MAN)
    94 min drive

Restaurants

  • Pier Fish And Chips
    4 min walk
  • The Palladium (Wetherspoon)
    4 min walk
  • St George's Hotel
    6 min walk
  • Meet Me At Eatons
    3 min walk
  • Harvey's New York Bar & Grill
    4 min walk

About this property

The Empire Hotel & Spa

  • Upscale hotel near Llandudno Pier
  • You can look forward to free full breakfast, a terrace, and a bar at The Empire Hotel & Spa. Treat yourself to a body treatment, a hot stone massage, or aromatherapy at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a health club and a steam room, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Free self parking
    • A porter/bellhop, a computer station, and smoke-free premises
    • Massage treatment rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 54 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and down comforters
    • Free toiletries and hair dryers
    • 32-inch LCD TVs with digital channels and DVD players
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Does The Empire Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Empire Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; Check-in end time: 11 PM.

What time is check-out at The Empire Hotel & Spa?

Check-out is at 11 AM.

Where is The Empire Hotel & Spa located?

Situated by the sea, this spa hotel is within a 5-minute walk of Great Orme Tramway and Llandudno Pier. Llandudno North Shore Beach and Promenade are also within 5 minutes. Llandudno Station is 13 minutes by foot.

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Reviews

The Empire Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 380 out of 580 reviews
Rating 8 - Good. 151 out of 580 reviews
Rating 6 - Okay. 44 out of 580 reviews
Rating 4 - Poor. 4 out of 580 reviews
Rating 2 - Terrible. 1 out of 580 reviews

Reviews

Verified

10/10 Excellent

Rosamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with lot's of choices Rooms were elegant but also comfortable
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and spa sevices
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Property conditions & facilities
Easy parking.Excellent bar.Comfortable sitting rooms.Good pool and gym.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, with easy access to Llandudno town and beach. The pool area was nice, but it was a pity that the jacuzzi area was connected to the swimming pool and consequently cooler than normal.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew Stuart

Liked: Cleanliness
We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit to The Empire Hotel & Spa and it was as wonderful as ever! We had another lovely warm welcome and another beautiful room. Everything was perfect and made for a lovely relaxing break, swimming in the pool every day (sometimes twice!), enjoying a fabulous breakfast (the porridge is heavenly) and just everything about the place - we'll be back again next year or sooner if we can. Big thank you to all the lovely staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff brilliant, minor but bath towels & dressing gowns way too small. Lovely ambience, gym and pool.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, full of charm and character. It’s clear all staff take pride in their jobs as the place was spotless and they were all really friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service
Had a great stay. All communal areas comfortable with plenty of space to relax. All staff members courteous and polite. Large & spacious room and spotlessly clean. We will definitely be returning guests. Thank you
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Room was excellent with good views, staff are a credit to the establishment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Marjorie

We were very pleased with our stay at Empire Hotel, all facilities were good
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent, clean and friendly ..
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay with delicious food
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to find a great room, good food, friendly staff, excellent service all in one deal.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, large lounge and restaurant area's both welcoming, decorated and furnished well. Food was a very high standard. The water in indoor pool could have been warmer but all on all we had a very nice stay.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, parking abit awkward.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

All excellent we had a great time brilliant location
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good position
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

A lovely hotel Friendly polite staff Good facilities
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Empire Hotel is a very relaxing and comfortable place to stay , the breakfast and all food is fantastic and the staff are all superb
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff, they make you feel so happy and they are happy to help.
Stayed 2 nights in Jul 2025