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Torel Palace Lisbon

5.0 star property
A peaceful sanctuary in historic Lisbon where travelers can relax poolside between explorations of the picturesque Rossio Square nearby

Choose dates to view prices

Torel Palace Lisbon offers a serene retreat in the city center with an outdoor pool and gardens. Guests can relax at the poolside bar or enjoy local cuisine at two on-site restaurants. High-speed WiFi and attentive staff enhance the experience throughout the stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available
The current price is P24,216
P26,241 total
includes taxes & fees
Jun 24 - Jun 25

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night

Service animals are welcome, and are exempt from fees

Up to 22 lbs per pet

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 12268

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Torel Palace Lisbon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Torel Palace Lisbon?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Torel Palace Lisbon on Jun 24, 2026 start from P24,216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Torel Palace Lisbon pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 65 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 30.00 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Torel Palace Lisbon?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

What time is check-out at Torel Palace Lisbon?

Check-out is at noon.

Does Torel Palace Lisbon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Torel Palace Lisbon located?

Located in Lisbon City Center, this luxury hotel is within a 10-minute walk of Torel Garden, Avenida da Liberdade, and Rossio Square. Santa Justa Elevator and Marquis of Pombal Square are also within 1 mi (2 km). Rua Câmara Pestana Stop is only a 2-minute walk and Largo da Anunciada Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 420 out of 521 reviews
Rating 8 - Good. 72 out of 521 reviews
Rating 6 - Okay. 17 out of 521 reviews
Rating 4 - Poor. 7 out of 521 reviews
Rating 2 - Terrible. 5 out of 521 reviews

Reviews

Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so exquisite that you feel like it is a resort. The staff are phenomenal and the whole vibe that they create is just perfect. Treat yourself to one of the best hotels you will ever have the privilege of staying. We almost had a flight get cancelled and usually we would be so upset. We were actually secretly wanting one more night at this magnificent property! Will definitely be back!!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, beautiful hotel!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to be helpful, kind and responsive.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pongwut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but there is some leaks at a window during rain storm but manageable. Other than that, the rest are great. Nice spacious clean room and bedding. Breakfast is nice and Ala carte.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

alison

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a beautiful hotel with fabulous views over the city. Would return In a heartbeat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extraordinary hotel. Our room, the breakfast, the bar, dinner, the absolute attention to every detail was exceptional.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay. This hotel was phenomenal! Fantastic and attentive staff that assisted us with tours during the day and wonderful cocktails and dinner on the property at night. We will be returning to the Torel Palace as soon as possible.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our Lisbon trip!

Our stay was excellent, the staff were very attentive and friendly. Great experience overall, highly recommend!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
We felt so well looked after at the Torel Palace. The whole staff was amazing. Make sure to take the opportunity to go up the spiral tower for the best possible view, and take a steam bath in the Turkish bath. Such a beautiful peaceful propriety, complete with a lovely black and white kitty roaming around. Only downside is you’ll never want to go out!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the room was very cute and staff was amazing!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a spectacular hotel! Staff are amazing, rooms beutiful, food top notch and views you wont get anywhere else.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The view was unbelievable and the staff makes this hotel a five star. Sonia who I assume Is a manager was very professional, the bartenders, Di Di. and Augustinho were so friendly and delightful and made great drinks and Sónia and Felipe that serve in the restaurant are very professional and always with a smile on their faces. Thank you for making our stay so enjoyable.. Congratulations to all the staff at Torel Palace Lisbon . Will definitely be back.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and accessible service, spacious room with a great view.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with outstanding staff
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in quiet location!

The hotel and staff were wonderful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. Incredible staff. Stunning property with a cool view.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, staff excellent, facilities luxurious and we were well looked after throughout. Breakfast offered was phenomenal. Stunning views of the city too!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel at a reasonable price. Great rooms, food and views.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous property. Excellent food. Excellent service. One of the best beds I've slept in while on vacation. Top notch all the way.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, our suite was really comfortable and a great size. Breakfast was also very good. The views were amazing
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are so friendly, pro active and couldnt have been nicer.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to spend my partners 40th birthday. The staff weee exceptional making sure we had everything we needed and more to enjoy our stay. Definitely a 5 star luxury experience.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Torel Palace is an excellent elegant hotel. Remarkable staff and amenities. Perfect location close to everything nice view overlooking the city of Lisboa. Highly recommended. Will definitely stay again here on our next visit to Lisbon.
Stayed 2 nights in Apr 2025